ics-telephony-SIP

SIP for schools

The financial pressure that all schools are under, is constantly hitting the news headlines. One of the areas where significant cost savings can be made is by switching to the latest phone system technology, specifically designed for schools. Not only that, does your school still operate on an ISDN2 or ISDN 30 phone line? If […] Find out more

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Westminster SME’s connectivity scheme

iCS is working in partnership with Westminster City Council in leading the way to enable local businesses to access better and faster Fibre Ethernet internet connections with speeds of up to 1Gbps. Your business could be eligible to receive up to £2k towards faster and better broadband, through the Connect Westminster Scheme. The Connect Westminster […]

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Call recording requirements under MiFID II

The Markets in Financial Instruments Directive II (MiFID II) will change businesses call recording policies. MiFID was first applied in the UK from November 2007, but this is being revised to improve the functioning of financial markets and strengthen investor protection. The changes are currently set to take effect from 3rd January 2018. Organisations affected by MiFID II […]

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energy-services

Fix your business energy prices for winter

When it comes to electricity and gas, the summer is a good time to fix your business energy prices before the start of autumn/winter. With uncertainty around energy prices, the general thinking is that market conditions and fears over Brexit will trigger further price increases as winter approaches. Although it seems a long way away, […]

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security

Preventing Business Phone Systems from Cyber Attack

We recently saw yet another widespread global ransomware attack, which locked computers and demanded a significant payment to release the information. Systems in 64 countries, including the UK, were affected by this cyber attack. This high profile cyber attack, serves as a reminder just how important it is to stay vigilant online and protect your […]

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iCS_ISIP_SIP_Diagram

ISIP – ISDN to SIP Converters for Legacy PBXs

ISDN phone lines are being completely phased out within the next few years. There has never been a better time to consider switching your communications system to more sophisticated and agile technology. SIP Trunking Solutions explained Session Initiation Protocol (SIP) Trunking is a way of delivering voice services over the Internet. SIP can be supported on […]

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ics-telephony-SIP

Make calls for free, ask us how with SIP!

BT Group has set a date of 2025 to switch of ISDN phone services from its Public Switched Telephone Network (PSTN). Are you an ISDN2 or ISDN 30 customer and how does this affect you? BT Group will not be accepting any new orders or adjustments to services relating to any ISDN product as of […]

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security

Protect your business from phone hacking over bank holiday weekends

Hacking is constantly in the news. With a lovely long Bank Holiday weekend (for most) fast approaching, we are mindful that businesses will be closed for longer periods and this can be a time when phone hackers strike. We wanted to make our customers aware of the risk. Phone hacking can have devastating effects on your […]

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Pet Photo Competition Now Closed!

Thank you for all your entries. Our competition is now closed. We are working with a local animal charity to chose the best pet photo entry and will announce the winner shortly. Take a look our gallery here  According to research two-thirds of pet owners regularly share photos on their pets on social media. Pet photos […]

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Safeguarding of pupils remains constantly in the news

At a recent Headteachers Roundtable Summit, Stephen Tierney, a multi-academy (MAT) trust executive has suggested that a specialist body of safeguarding officers should be set up within or separately from Ofsted because current school inspections are too short to cover the issue properly. Safeguarding is clearly an area of concern for many Head teachers as […]

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The latest mobile developments from WMC 2017

This week has seen the world’s largest gathering for the mobile phone industry. Mobile World Congress 2017, an event organised by the GSMA and held in Barcelona, has just wrapped up. Most of the biggest phone-makers launched their latest handsets. And it was the most diverse range of devices we’ve seen in a long time. […]

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The benefits of switching to a SIP system

BT intends to migrate all of its ISDN customers across to the IP network by 2025. Forward thinking businesses need not wait until then to update their phone system. They can have access to the ultra-modern and agile SIP solution right now. Session Initiation Protocol (SIP) Trunking is a way of delivering voice services over […]

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security

Phone hacking

Hacking is constantly in the news. With Christmas fast approaching, we are mindful that businesses will be closed for longer periods and this can be a time when phone hackers strike. We wanted to make our customers aware of the risk. Phone hacking can have devastating effects on your business, not just over Christmas but […]

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iCS-Christmas-opening-times

Christmas opening hours at iCS Communications

Message for all of our customers and suppliers. iCS Communications will be closing for Christmas 2016 at 5.00pm on Friday 23rd December. We will re-open on Tuesday 2nd January 2017, where normal business hours will operate. Over the festive period, we will operate a skeleton staff in Sales, Network Services and Support on the 28th – […]

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ics-table

Good supplier relationships are critical to business performance

Regardless of which industry sector, your business operates in, no business can live without its suppliers. From office supplies to telephone systems and more, a healthy relationship with every supplier is essential to every working organisation. Establishing strong, mutually beneficial long-term relationships with good strategic supplier relationship management is a critical step in improving performance […]

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security

Lock your office – Cyber Security

When we leave work in the evening, we lock the office up and do a final security check, lock the doors, and think the office is safe. But although the threats to the building can be physical in terms of unusual weather conditions such as a freak storm, the threats to your business are also […]

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ics-schools-telecoms

Efficient telecoms solutions for schools

During a period of significant change and mounting financial pressures, schools are changing the way they operate in order to maintain and improve education services. The main priority for schools is not just the results of SATs or CATs, GCSEs or A-levels – it is making sure that communications are the best they can be. […]

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energy-services

Energy fuel bills – could you cut costs this winter?

Before we get into the depths of winter, now is a good time to investigate whether you can cut energy costs this winter. The World Bank is raising its 2017 forecast for crude oil prices. Energy prices, which include oil, natural gas and coal, are projected to jump almost 25 percent overall next year, a […]

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The benefits of a telecoms disaster recovery plan

How well and for how long would your business perform if your telephone system went down? When disasters occur, a company has a lot to deal with. Protecting your employees and assets is important, but keeping the business open to customers is paramount. This is why businesses should consider the benefits of a telecoms disaster […]

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Nigel-the-iCS-butcher

Are small business owners too busy for the latest tech?

What is your job title? Most of us can sum up what we do with one simple label. “I work in HR.” Oh “I deal with the finances.” Or “I’m a Sales Director.” Now try and imagine those people on an average Thursday morning. The HR person smiling sympathetically over a glass of water as […]

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telephony

Future-proofing your communications system – back to basics

“Future-proof” is an intimidatingly broad term – it essentially means being prepared for the development of your business, and that covers brand strategy, HR, a financial plan, tracking changes in your markets… But before getting swept up into a whole new ten year business plan, it is worth going back to the basics of what […]

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ics-office-move

Office move – communications system transfer

A recent news report by BBC tells of a business in London who undertook an office move last December. After they had completed the office move, the firm discovered that they did not have access to superfast broadband and they are still waiting for availability to the service several months later. The company has 12 […]

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Ofcom blog

Non-geographic service numbers: what will Ofcom’s changes involve?

Important changes to calls to non-geographic service numbers are set to come into force next month in a bid to make the cost of calling businesses and services clearer.

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Space

Asia Satellite coverage takes off

If you were in Florida near Cape Canaveral Air force Station at 22.41 yesterday the world shook as another $100 million satellite left to go in orbit for the Luxembourg telecommunications company SES.

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A lot can happen in 9 weeks

A lot can happen in 9 weeks!

A lot has happened in the past 9 weeks since my last blog. The news has been alight with Energy stories, Ofgem changed the...

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iCS

Reach for the Skies

During the summer we moved house, after 19 years of dodging Bentleys and Range Rovers and getting pushed around by...

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energy-services

Energy Vampires

Now iCS is housed in a smallish building and like many companies has a small computer room with a few servers and a phone...

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energy-services

How the Electricity supply works 3

In part 3 of How Electricity works we look at some of the biggest demands of Electricity ever. Now managing those surges...

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energy-services

How the Electricity supply works 2

In part 2 of How Electricity works we look at the balancing process in the UK. Electricity balancing is really quite...

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energy-services

How the Electricity supply works 1

I have been fortunate enough to have spent the last year preparing iCS to enter the Electricity Industry and...

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ICS5

Buy Local, Buy British

Purchasing locally boosts the local economy, gives you better contact with the supplier and guarantees a better quality of service or...

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ICS6

BT Openreach Rolls Out More Fibre

Purchasing locally boosts the local economy, gives you better contact with the supplier and guarantees a better quality of service...

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article

Telecoms Jargon, Acronyms and Gobbledygook Explained

The world of telecommunication is filled with jargon and acronyms. Too often it’s only the professionals who know what...

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ICS7

What is the process of installing a new business phone system?

This is best described in bullet point fashion as there is a formula to follow – it’s like completing a successful jigsaw.

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ICS8

More 4G Coverage for South England

EE have announced that 4G mobile coverage will be switched on in a further 27 towns across the country between April...

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ICS9

Improved UK Mobile Coverage for iCS Mobile Customers

Our business mobile partners, O2 and Vodafone, are moving into the future together to improve their UK mobile network...

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ICS7

Advancements in data connections & networks

As telephone systems have mutated from traditional analogue and digital phones, to IP phones, legacy BT wiring is...

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ICS10

Advancements in business phone systems through 2012 and what does 2013 hold

Some interesting stats relating to the uptake of business phone systems suggest that there is an increasing surge in...

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ICS20

Business Mobile Phones: Looking Back at 2012 and Forward to 2013

2012 will be seen as the year when cloud technology reached widespread adoption. According to a VMware study in May,...

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ICS11

How to make remote working work for you: The mobile office

The notion of working at a fixed location for a fixed amount of time every day is incompatible with our modern lives.

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ICS12

Top 5 Tips for Moving Office

Moving office is a very stressful time. Office moves happen because your downsizing, up-sizing, moving out of your...

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ICS19

7 Reasons to Buy or Upgrade your Phone System

The modern day telephone has come a long way since the invention of the first electromagnetic telephone in...

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ICS21

The New Tax Year: How to Save Money on Your Phone System

The New Financial Year is upon us and the government has released the budget for 2012-13. The headline rate...

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ICS22

Olympics – Travel Chaos and Flexible Working

The London Olympics are only 144 days away and the travelling conditions are predicted to be horrendous unless...

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ICS23

It Is The Time for Giving

iCS is a long established Telecommunications Company in Camberley, with a big heart! iCS believe that giving to...

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article

See how our move was done

On the 22nd of July 2011 iCS moved offices from Ascot, Berkshire over to Camberley Surrey.

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article

Mobile phone shipments rise 13% to 361m

Mobile phone makers shipped 361 million handsets in the second quarter of this year, up 13% on the same period in 2010...

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article

Ofcom plans to upgrade telecoms services for disabled people

By law, communications providers must provide ‘text relay’ services for disabled consumers. This involves a relay...

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article

BlackBerry Tips – Backing up and Restoring

Today I’d like to show you just how easy it is to make a backup of your BlackBerry® Messenger (BBM™) contacts, and provide...

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ICS24

10 Must-Have Business Apps for 2011

These downloadable applications can improve productivity, ROI and time management for businesses of all sizes.

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article

HTC in Settlement Talks With Apple

Perhaps it’s a product of Schmidt’s carefree attitude or maybe it’s a little tinge of fear after their latest lost, but...

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ICS18

Blackberry firm shares fall 20%

Blackberry manufacturer Research in Motion has said it is to cut 2,000 jobs as part of a shake-up of its operations.

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ICS12

5 tips: How to move your telecoms with no impact to the business?

So how does a telecoms provider move their location with no impact to the company? 1. Early Planning...

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ICS15

Power to the People

Superfast Cornwall is a pioneering programme to bring superfast broadband to Cornwall and the Isles of Scilly, making...

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ICS16

The Phreaky Cost of Phone Hacking

The headlines are peppered with stories at the moment of News International’s phone hacking scandal.

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ICS14

Skype Vulnerabilities

Silly hackers are always trying to ruin the Internet and they have found yet another target in the form...

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article

Need for Speed

Technology correspondent Rory Cellan-Jones explains the ambitious BBC project which aims to map...

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ICS13

Social Bubble?

Has the thrill of the new - social media and ubiquitous connectivity - erased our memory of the last tech bubble's burst...

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article

“Pinging”

A former News of the World journalist's allegation the newspaper paid police to track mobile phones raises serious...

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article

Data breach rules

The European Commission (EC) is looking for input from telecoms operators, ISPs, Member States and national data...

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ICS17

iCS Top Tips – Blackberry

March 29, 2011 Ty W. original story from http://helpblog.blackberry.com A simple way to personalize...

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article

Virgin Media dethroned of speed crown by ASA

Virgin Media are not the fastest broadband provider according to an Advertising Standards Authority (ASA) ruling...

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article

Broadband support to Wales from UK will rise to £57m

Wales is to receive almost £57m from the UK government to improve its broadband coverage, says Culture...

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ICS27

The Pitfalls of Excess Construction

“Excess Construction” is a term for the charge BT levies to install extra cabling to deliver a line to you. Only people who...

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ICS26

It’s Survey Time

iCS need your help to gather as much information as possible regarding your understanding of Internet, Computer...

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article

Roaming Charges to be Capped

The European Commission are pushing radical proposals to try and boost competition for mobile phone use when abroad by...

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article

BT to withdraw IPStream products by Spring 2014

Recently, iCS heard the news story from "thinkbroadband" has revealed that; BT Wholesale are planning the phase out...

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article

So what are the carriers, Up-to?

Ofcom has published the results for its monitoring of UK broadband speeds over the last six months.

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article

iCS Video News – Splicecom PCS Walkthrough

This is a series of Videos made by the staff at iCS to help you with the basics of a new phone system, from Answering calls...

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article

TV Radio Spectrum for Mobile Broadband

A report in this weeks Cellular news inverstigates the fact that UK Tech Firms are to research TV Radio Spectrum...

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article

Net Neutrality

What could this story mean for mobile technology? Could this ruling stay inside the Dutch borders or open up a raft...

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article

BT & Talk Talk

An appeal launched by broadband service providers BT and TalkTalk against their judicial review of the Digital Economy Act (DEA)...

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article

iCS, backing a sure thing

Since 1989 iCS have been based in Ascot. The Queen has a tradition of parading through the streets on her way to the...

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article

BT React?

We have all seen the bad press regarding BT's roll-out of FTTC. But are BT now reacting to this growing pressure to deliver...

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ICS28

Holding back the cloud

In my humble opinion the only thing holding back the majority of non-cloud based users, are the poor internet speeds...

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article

Fibre Broadband Worries?

A recent report is putting pressure on BT to step up their roll out of their Fibre Broadband. Do you believe that BT...

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article

iCS Turn 22

Black Sabbath were getting ready for a tour Pittsburgh, people were commemorating the 44th anniversary of D-Day...

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article

Asking the questions…

We are preparing our business for the upcoming bank holiday. How is your business coping with the amount of holidays...

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article

Twice as Fast!

BT says it expects to double the speeds offered by its fibre-to-the-cabinet (FTTC) superfast broadband network next year.

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ICS25

iPhone-5 will have to wait

A series of new developments has shed some light on Apple’s product roadmap for the coming year.

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article

Superfast 3G900

Hot off the press – superfast 3G900 and network speed tests! We’ve just announced that we’ve switched on...

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article

BETT Show News

iCS are pleased to be exhibiting at the BETT Show at London Olympia. The BETT show is the biggest education...

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article

iCS Video News – Rural Broadband

Hi-speed broadband is critical to rural users according to the Country Land and Business Association...

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article

iCS Video News – Mobile Wrap Up

As expected the smartphone have been the star of 2010 with a massive 70% growth. Best Regards...

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article

BT Openreach Snow Update 02 December 2010

For those customers that are expecting new phone lines to be provisioned, the severe weather conditions are continuing...

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article

iCS Video News – Virgin Media 100MB

Superfast broadband just round the corner. Best Regards, John Gillborn.

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article

iCS Video News – Mobile VoIP

Mobile users are using data for VoIP calls. Using the internet for calls can save money. Best Regards,...

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article

iCS Video News – Ofcom 3G Survey

Ofcom have commissioned a survey into 3G broadband strength and availability, Best Regards...

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article

iCS Video News – Mobile Web

Office of National Statistics survey shows that mobile web usage is growing rapidly in the UK. Best Regards,...

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article

iCS Video News – Private Internet

Google and Verizon support 'open internet' with option for faster downloads on particular content. Best Regards,...

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article

Radio Spectrum Auction

iCS Video News - The UK Government has announced a radio spectrum auction which could see 4G super-fast...

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article

iCS Video News – Mobile Broadband Growth

The explosion of mobile broadband usage continues which is good for us. The monthly costs are falling which is good for you!

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article

iCS Video News – Mobile Broadband

Welcome to the first in our series of video news. iCS has responded to requests for a video newsreel with relevant industry news...

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article

Hosted Telephony Growth

At iCS we have been following the development of IP based services with great interest. Unlike very early adopters, before we...

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article

The Queen at Royal Ascot

As you probably know it's Royal Ascot week. The iCS office is five minutes down the road from the racecourse so we tend...

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article

Phone Phreaking

Have you ever been saddled with a large phone bill full of calls you didn't make? Well 40% of UK businesses have.

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article

DECT – VoIP, whatever next

Spent some time looking at the fairly new range of Panasonic DECT handsets. As you'd expect, they're very solid well-built little devices.

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article

Avaya IP Office Version 6

The big changes in this revision are the introduction to charge for upgrading IP Offices, low-end combo...

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article

SpliceCom – Updates

SpliceCom have been working on a few new bits and bobs recently. Here's an overview. The recent version...

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article

First Thoughts – Avaya IP Office Release 6

The soon to be released IP Office Version 6 software release is to include some long awaited and interesting new features...

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article

Slim-a-Thon Launch

We’re a week in to the iCS Slim-a-Thon. Sixteen of us are taking part and aiming to loose a combined weight of just under 15 stone.

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article

iCS First Blog

Welcome to the first iCS Blog entry. Now that our website has been refreshed we’ve finally got the tools to deliver fresh news...

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