iCS_Feature_Image_Golf

iCS and Freestyle IT enjoy a great round of golf!

This week saw iCS take part in a golf event, hosted at the Meon Valley Marriot Hotel and Country Club in Hampshire, which has two renowned golf courses. The golf day was hosted by Grand Café part of the Delicious Dining Group, on Tuesday 26th September. Peter Cooper Motor Group kindly invited iCS to enter […]

Find out more

iCS-schools-telecoms_v2

Telecoms integration with schools databases

SIMS and PASS are comprehensive solutions that manage information relating to the pupil life cycle from initial engagement to alumni stage. The solutions cover all aspects of school database management. iCS is a trusted telecoms provider of phone systems which have been specifically designed for schools. iCS has a wealth of experience in the education […]

Find out more

ics-telephony-SIP

SIP for schools

The financial pressure that all schools are under, is constantly hitting the news headlines. One of the areas where significant cost savings can be made is by switching to the latest phone system technology, specifically designed for schools. Not only that, does your school still operate on an ISDN2 or ISDN 30 phone line? If […]

Find out more

iCS_eggtimer_blog_Image

Call recording requirements under MiFID II

The Markets in Financial Instruments Directive II (MiFID II) will change businesses call recording policies. MiFID was first applied in the UK from November 2007, but this is being revised to improve the functioning of financial markets and strengthen investor protection. The changes are currently set to take effect from 3rd January 2018. Organisations affected by MiFID II […]

Find out more

security

Preventing Business Phone Systems from Cyber Attack

We recently saw yet another widespread global ransomware attack, which locked computers and demanded a significant payment to release the information. Systems in 64 countries, including the UK, were affected by this cyber attack. This high profile cyber attack, serves as a reminder just how important it is to stay vigilant online and protect your […]

Find out more

iCS_ISIP_SIP_Diagram

ISIP – ISDN to SIP Converters for Legacy PBXs

ISDN phone lines are being completely phased out within the next few years. There has never been a better time to consider switching your communications system to more sophisticated and agile technology. SIP Trunking Solutions explained Session Initiation Protocol (SIP) Trunking is a way of delivering voice services over the Internet. SIP can be supported on […]

Find out more

ics-telephony-SIP

Make calls for free, ask us how with SIP!

BT Group has set a date of 2025 to switch of ISDN phone services from its Public Switched Telephone Network (PSTN). Are you an ISDN2 or ISDN 30 customer and how does this affect you? BT Group will not be accepting any new orders or adjustments to services relating to any ISDN product as of […]

Find out more

security

Protect your business from phone hacking over bank holiday weekends

Hacking is constantly in the news. With a lovely long Bank Holiday weekend (for most) fast approaching, we are mindful that businesses will be closed for longer periods and this can be a time when phone hackers strike. We wanted to make our customers aware of the risk. Phone hacking can have devastating effects on your […]

Find out more

Pet Photo Competition Now Closed!

Thank you for all your entries. Our competition is now closed. We are working with a local animal charity to chose the best pet photo entry and will announce the winner shortly. Take a look our gallery here  According to research two-thirds of pet owners regularly share photos on their pets on social media. Pet photos […]

Find out more

Safeguarding of pupils remains constantly in the news

At a recent Headteachers Roundtable Summit, Stephen Tierney, a multi-academy (MAT) trust executive has suggested that a specialist body of safeguarding officers should be set up within or separately from Ofsted because current school inspections are too short to cover the issue properly. Safeguarding is clearly an area of concern for many Head teachers as […]

Find out more

The latest mobile developments from WMC 2017

This week has seen the world’s largest gathering for the mobile phone industry. Mobile World Congress 2017, an event organised by the GSMA and held in Barcelona, has just wrapped up. Most of the biggest phone-makers launched their latest handsets. And it was the most diverse range of devices we’ve seen in a long time. […]

Find out more

ics-telephony-SIP

The benefits of switching to a SIP system

BT intends to migrate all of its ISDN customers across to the IP network by 2025. Forward thinking businesses need not wait until then to update their phone system. They can have access to the ultra-modern and agile SIP solution right now. Session Initiation Protocol (SIP) Trunking is a way of delivering voice services over […]

Find out more

security

Phone hacking

Hacking is constantly in the news. With Christmas fast approaching, we are mindful that businesses will be closed for longer periods and this can be a time when phone hackers strike. We wanted to make our customers aware of the risk. Phone hacking can have devastating effects on your business, not just over Christmas but […]

Find out more

iCS-Christmas-opening-times

Christmas opening hours at iCS Communications

Message for all of our customers and suppliers. iCS Communications will be closing for Christmas 2016 at 5.00pm on Friday 23rd December. We will re-open on Tuesday 2nd January 2017, where normal business hours will operate. Over the festive period, we will operate a skeleton staff in Sales, Network Services and Support on the 28th – […]

Find out more

ics-table

Good supplier relationships are critical to business performance

Regardless of which industry sector, your business operates in, no business can live without its suppliers. From office supplies to telephone systems and more, a healthy relationship with every supplier is essential to every working organisation. Establishing strong, mutually beneficial long-term relationships with good strategic supplier relationship management is a critical step in improving performance […]

Find out more

ics-schools-telecoms

Efficient telecoms solutions for schools

During a period of significant change and mounting financial pressures, schools are changing the way they operate in order to maintain and improve education services. The main priority for schools is not just the results of SATs or CATs, GCSEs or A-levels – it is making sure that communications are the best they can be. […]

Find out more

splicecom-image

The benefits of a telecoms disaster recovery plan

How well and for how long would your business perform if your telephone system went down? When disasters occur, a company has a lot to deal with. Protecting your employees and assets is important, but keeping the business open to customers is paramount. This is why businesses should consider the benefits of a telecoms disaster […]

Find out more

Nigel-the-iCS-butcher

Are small business owners too busy for the latest tech?

What is your job title? Most of us can sum up what we do with one simple label. “I work in HR.” Oh “I deal with the finances.” Or “I’m a Sales Director.” Now try and imagine those people on an average Thursday morning. The HR person smiling sympathetically over a glass of water as […]

Find out more

telephony

Future-proofing your communications system – back to basics

“Future-proof” is an intimidatingly broad term – it essentially means being prepared for the development of your business, and that covers brand strategy, HR, a financial plan, tracking changes in your markets… But before getting swept up into a whole new ten year business plan, it is worth going back to the basics of what […]

Find out more

ics-office-move

Office move – communications system transfer

A recent news report by BBC tells of a business in London who undertook an office move last December. After they had completed the office move, the firm discovered that they did not have access to superfast broadband and they are still waiting for availability to the service several months later. The company has 12 […]

Find out more

Ofcom blog

Non-geographic service numbers: what will Ofcom’s changes involve?

Important changes to calls to non-geographic service numbers are set to come into force next month in a bid to make the cost of calling businesses and services clearer.

Find out more

ICS5

Buy Local, Buy British

Purchasing locally boosts the local economy, gives you better contact with the supplier and guarantees a better quality of service or...

Find out more

ICS6

BT Openreach Rolls Out More Fibre

Purchasing locally boosts the local economy, gives you better contact with the supplier and guarantees a better quality of service...

Find out more

article

Telecoms Jargon, Acronyms and Gobbledygook Explained

The world of telecommunication is filled with jargon and acronyms. Too often it’s only the professionals who know what...

Find out more

ICS7

What is the process of installing a new business phone system?

This is best described in bullet point fashion as there is a formula to follow – it’s like completing a successful jigsaw.

Find out more

ICS19

7 Reasons to Buy or Upgrade your Phone System

The modern day telephone has come a long way since the invention of the first electromagnetic telephone in...

Find out more

ICS22

Olympics – Travel Chaos and Flexible Working

The London Olympics are only 144 days away and the travelling conditions are predicted to be horrendous unless...

Find out more

article

See how our move was done

On the 22nd of July 2011 iCS moved offices from Ascot, Berkshire over to Camberley Surrey.

Find out more

article

Mobile phone shipments rise 13% to 361m

Mobile phone makers shipped 361 million handsets in the second quarter of this year, up 13% on the same period in 2010...

Find out more

article

Ofcom plans to upgrade telecoms services for disabled people

By law, communications providers must provide ‘text relay’ services for disabled consumers. This involves a relay...

Find out more

article

BlackBerry Tips – Backing up and Restoring

Today I’d like to show you just how easy it is to make a backup of your BlackBerry® Messenger (BBM™) contacts, and provide...

Find out more

ICS24

10 Must-Have Business Apps for 2011

These downloadable applications can improve productivity, ROI and time management for businesses of all sizes.

Find out more

article

HTC in Settlement Talks With Apple

Perhaps it’s a product of Schmidt’s carefree attitude or maybe it’s a little tinge of fear after their latest lost, but...

Find out more

ICS18

Blackberry firm shares fall 20%

Blackberry manufacturer Research in Motion has said it is to cut 2,000 jobs as part of a shake-up of its operations.

Find out more

ICS12

5 tips: How to move your telecoms with no impact to the business?

So how does a telecoms provider move their location with no impact to the company? 1. Early Planning...

Find out more

ICS16

The Phreaky Cost of Phone Hacking

The headlines are peppered with stories at the moment of News International’s phone hacking scandal.

Find out more

ICS14

Skype Vulnerabilities

Silly hackers are always trying to ruin the Internet and they have found yet another target in the form...

Find out more

ICS13

Social Bubble?

Has the thrill of the new - social media and ubiquitous connectivity - erased our memory of the last tech bubble's burst...

Find out more

article

“Pinging”

A former News of the World journalist's allegation the newspaper paid police to track mobile phones raises serious...

Find out more

article

Data breach rules

The European Commission (EC) is looking for input from telecoms operators, ISPs, Member States and national data...

Find out more

ICS17

iCS Top Tips – Blackberry

March 29, 2011 Ty W. original story from http://helpblog.blackberry.com A simple way to personalize...

Find out more

ICS27

The Pitfalls of Excess Construction

“Excess Construction” is a term for the charge BT levies to install extra cabling to deliver a line to you. Only people who...

Find out more

ICS26

It’s Survey Time

iCS need your help to gather as much information as possible regarding your understanding of Internet, Computer...

Find out more

article

Roaming Charges to be Capped

The European Commission are pushing radical proposals to try and boost competition for mobile phone use when abroad by...

Find out more

article

iCS Video News – Splicecom PCS Walkthrough

This is a series of Videos made by the staff at iCS to help you with the basics of a new phone system, from Answering calls...

Find out more

article

TV Radio Spectrum for Mobile Broadband

A report in this weeks Cellular news inverstigates the fact that UK Tech Firms are to research TV Radio Spectrum...

Find out more

article

Net Neutrality

What could this story mean for mobile technology? Could this ruling stay inside the Dutch borders or open up a raft...

Find out more

article

BT & Talk Talk

An appeal launched by broadband service providers BT and TalkTalk against their judicial review of the Digital Economy Act (DEA)...

Find out more

article

BT React?

We have all seen the bad press regarding BT's roll-out of FTTC. But are BT now reacting to this growing pressure to deliver...

Find out more

article

iCS Turn 22

Black Sabbath were getting ready for a tour Pittsburgh, people were commemorating the 44th anniversary of D-Day...

Find out more

ICS25

iPhone-5 will have to wait

A series of new developments has shed some light on Apple’s product roadmap for the coming year.

Find out more

article

BETT Show News

iCS are pleased to be exhibiting at the BETT Show at London Olympia. The BETT show is the biggest education...

Find out more

article

iCS Video News – Mobile Wrap Up

As expected the smartphone have been the star of 2010 with a massive 70% growth. Best Regards...

Find out more

article

BT Openreach Snow Update 02 December 2010

For those customers that are expecting new phone lines to be provisioned, the severe weather conditions are continuing...

Find out more

article

iCS Video News – Mobile VoIP

Mobile users are using data for VoIP calls. Using the internet for calls can save money. Best Regards,...

Find out more

article

Hosted Telephony Growth

At iCS we have been following the development of IP based services with great interest. Unlike very early adopters, before we...

Find out more

article

Phone Phreaking

Have you ever been saddled with a large phone bill full of calls you didn't make? Well 40% of UK businesses have.

Find out more

article

DECT – VoIP, whatever next

Spent some time looking at the fairly new range of Panasonic DECT handsets. As you'd expect, they're very solid well-built little devices.

Find out more

article

SpliceCom – Updates

SpliceCom have been working on a few new bits and bobs recently. Here's an overview. The recent version...

Find out more

article

First Thoughts – Avaya IP Office Release 6

The soon to be released IP Office Version 6 software release is to include some long awaited and interesting new features...

Find out more

article

Slim-a-Thon Launch

We’re a week in to the iCS Slim-a-Thon. Sixteen of us are taking part and aiming to loose a combined weight of just under 15 stone.

Find out more

article

iCS First Blog

Welcome to the first iCS Blog entry. Now that our website has been refreshed we’ve finally got the tools to deliver fresh news...

Find out more

iCS_Feature_Image_Golf

iCS and Freestyle IT enjoy a great round of golf!

This week saw iCS take part in a golf event, hosted at the Meon Valley Marriot Hotel and Country Club in Hampshire, which has two renowned golf courses. The golf day was hosted by Grand Café part of the Delicious Dining Group, on Tuesday 26th September. Peter Cooper Motor Group kindly invited iCS to enter […]

Find out more

iCS-schools-telecoms_v2

Telecoms integration with schools databases

SIMS and PASS are comprehensive solutions that manage information relating to the pupil life cycle from initial engagement to alumni stage. The solutions cover all aspects of school database management. iCS is a trusted telecoms provider of phone systems which have been specifically designed for schools. iCS has a wealth of experience in the education […]

Find out more

ics-telephony-SIP

SIP for schools

The financial pressure that all schools are under, is constantly hitting the news headlines. One of the areas where significant cost savings can be made is by switching to the latest phone system technology, specifically designed for schools. Not only that, does your school still operate on an ISDN2 or ISDN 30 phone line? If […]

Find out more

iCS_eggtimer_blog_Image

Call recording requirements under MiFID II

The Markets in Financial Instruments Directive II (MiFID II) will change businesses call recording policies. MiFID was first applied in the UK from November 2007, but this is being revised to improve the functioning of financial markets and strengthen investor protection. The changes are currently set to take effect from 3rd January 2018. Organisations affected by MiFID II […]

Find out more

security

Preventing Business Phone Systems from Cyber Attack

We recently saw yet another widespread global ransomware attack, which locked computers and demanded a significant payment to release the information. Systems in 64 countries, including the UK, were affected by this cyber attack. This high profile cyber attack, serves as a reminder just how important it is to stay vigilant online and protect your […]

Find out more

iCS_ISIP_SIP_Diagram

ISIP – ISDN to SIP Converters for Legacy PBXs

ISDN phone lines are being completely phased out within the next few years. There has never been a better time to consider switching your communications system to more sophisticated and agile technology. SIP Trunking Solutions explained Session Initiation Protocol (SIP) Trunking is a way of delivering voice services over the Internet. SIP can be supported on […]

Find out more

ics-telephony-SIP

Make calls for free, ask us how with SIP!

BT Group has set a date of 2025 to switch of ISDN phone services from its Public Switched Telephone Network (PSTN). Are you an ISDN2 or ISDN 30 customer and how does this affect you? BT Group will not be accepting any new orders or adjustments to services relating to any ISDN product as of […]

Find out more

security

Protect your business from phone hacking over bank holiday weekends

Hacking is constantly in the news. With a lovely long Bank Holiday weekend (for most) fast approaching, we are mindful that businesses will be closed for longer periods and this can be a time when phone hackers strike. We wanted to make our customers aware of the risk. Phone hacking can have devastating effects on your […]

Find out more

Pet Photo Competition Now Closed!

Thank you for all your entries. Our competition is now closed. We are working with a local animal charity to chose the best pet photo entry and will announce the winner shortly. Take a look our gallery here  According to research two-thirds of pet owners regularly share photos on their pets on social media. Pet photos […]

Find out more

Safeguarding of pupils remains constantly in the news

At a recent Headteachers Roundtable Summit, Stephen Tierney, a multi-academy (MAT) trust executive has suggested that a specialist body of safeguarding officers should be set up within or separately from Ofsted because current school inspections are too short to cover the issue properly. Safeguarding is clearly an area of concern for many Head teachers as […]

Find out more

The latest mobile developments from WMC 2017

This week has seen the world’s largest gathering for the mobile phone industry. Mobile World Congress 2017, an event organised by the GSMA and held in Barcelona, has just wrapped up. Most of the biggest phone-makers launched their latest handsets. And it was the most diverse range of devices we’ve seen in a long time. […]

Find out more

ics-telephony-SIP

The benefits of switching to a SIP system

BT intends to migrate all of its ISDN customers across to the IP network by 2025. Forward thinking businesses need not wait until then to update their phone system. They can have access to the ultra-modern and agile SIP solution right now. Session Initiation Protocol (SIP) Trunking is a way of delivering voice services over […]

Find out more

security

Phone hacking

Hacking is constantly in the news. With Christmas fast approaching, we are mindful that businesses will be closed for longer periods and this can be a time when phone hackers strike. We wanted to make our customers aware of the risk. Phone hacking can have devastating effects on your business, not just over Christmas but […]

Find out more

iCS-Christmas-opening-times

Christmas opening hours at iCS Communications

Message for all of our customers and suppliers. iCS Communications will be closing for Christmas 2016 at 5.00pm on Friday 23rd December. We will re-open on Tuesday 2nd January 2017, where normal business hours will operate. Over the festive period, we will operate a skeleton staff in Sales, Network Services and Support on the 28th – […]

Find out more

ics-table

Good supplier relationships are critical to business performance

Regardless of which industry sector, your business operates in, no business can live without its suppliers. From office supplies to telephone systems and more, a healthy relationship with every supplier is essential to every working organisation. Establishing strong, mutually beneficial long-term relationships with good strategic supplier relationship management is a critical step in improving performance […]

Find out more

ics-schools-telecoms

Efficient telecoms solutions for schools

During a period of significant change and mounting financial pressures, schools are changing the way they operate in order to maintain and improve education services. The main priority for schools is not just the results of SATs or CATs, GCSEs or A-levels – it is making sure that communications are the best they can be. […]

Find out more

splicecom-image

The benefits of a telecoms disaster recovery plan

How well and for how long would your business perform if your telephone system went down? When disasters occur, a company has a lot to deal with. Protecting your employees and assets is important, but keeping the business open to customers is paramount. This is why businesses should consider the benefits of a telecoms disaster […]

Find out more

Nigel-the-iCS-butcher

Are small business owners too busy for the latest tech?

What is your job title? Most of us can sum up what we do with one simple label. “I work in HR.” Oh “I deal with the finances.” Or “I’m a Sales Director.” Now try and imagine those people on an average Thursday morning. The HR person smiling sympathetically over a glass of water as […]

Find out more

telephony

Future-proofing your communications system – back to basics

“Future-proof” is an intimidatingly broad term – it essentially means being prepared for the development of your business, and that covers brand strategy, HR, a financial plan, tracking changes in your markets… But before getting swept up into a whole new ten year business plan, it is worth going back to the basics of what […]

Find out more

ics-office-move

Office move – communications system transfer

A recent news report by BBC tells of a business in London who undertook an office move last December. After they had completed the office move, the firm discovered that they did not have access to superfast broadband and they are still waiting for availability to the service several months later. The company has 12 […]

Find out more

Ofcom blog

Non-geographic service numbers: what will Ofcom’s changes involve?

Important changes to calls to non-geographic service numbers are set to come into force next month in a bid to make the cost of calling businesses and services clearer.

Find out more

ICS5

Buy Local, Buy British

Purchasing locally boosts the local economy, gives you better contact with the supplier and guarantees a better quality of service or...

Find out more

ICS6

BT Openreach Rolls Out More Fibre

Purchasing locally boosts the local economy, gives you better contact with the supplier and guarantees a better quality of service...

Find out more

article

Telecoms Jargon, Acronyms and Gobbledygook Explained

The world of telecommunication is filled with jargon and acronyms. Too often it’s only the professionals who know what...

Find out more

ICS7

What is the process of installing a new business phone system?

This is best described in bullet point fashion as there is a formula to follow – it’s like completing a successful jigsaw.

Find out more

ICS19

7 Reasons to Buy or Upgrade your Phone System

The modern day telephone has come a long way since the invention of the first electromagnetic telephone in...

Find out more

ICS22

Olympics – Travel Chaos and Flexible Working

The London Olympics are only 144 days away and the travelling conditions are predicted to be horrendous unless...

Find out more

article

See how our move was done

On the 22nd of July 2011 iCS moved offices from Ascot, Berkshire over to Camberley Surrey.

Find out more

article

Mobile phone shipments rise 13% to 361m

Mobile phone makers shipped 361 million handsets in the second quarter of this year, up 13% on the same period in 2010...

Find out more

article

Ofcom plans to upgrade telecoms services for disabled people

By law, communications providers must provide ‘text relay’ services for disabled consumers. This involves a relay...

Find out more

article

BlackBerry Tips – Backing up and Restoring

Today I’d like to show you just how easy it is to make a backup of your BlackBerry® Messenger (BBM™) contacts, and provide...

Find out more

ICS24

10 Must-Have Business Apps for 2011

These downloadable applications can improve productivity, ROI and time management for businesses of all sizes.

Find out more

article

HTC in Settlement Talks With Apple

Perhaps it’s a product of Schmidt’s carefree attitude or maybe it’s a little tinge of fear after their latest lost, but...

Find out more

ICS18

Blackberry firm shares fall 20%

Blackberry manufacturer Research in Motion has said it is to cut 2,000 jobs as part of a shake-up of its operations.

Find out more

ICS12

5 tips: How to move your telecoms with no impact to the business?

So how does a telecoms provider move their location with no impact to the company? 1. Early Planning...

Find out more

ICS16

The Phreaky Cost of Phone Hacking

The headlines are peppered with stories at the moment of News International’s phone hacking scandal.

Find out more

ICS14

Skype Vulnerabilities

Silly hackers are always trying to ruin the Internet and they have found yet another target in the form...

Find out more

ICS13

Social Bubble?

Has the thrill of the new - social media and ubiquitous connectivity - erased our memory of the last tech bubble's burst...

Find out more

article

“Pinging”

A former News of the World journalist's allegation the newspaper paid police to track mobile phones raises serious...

Find out more

article

Data breach rules

The European Commission (EC) is looking for input from telecoms operators, ISPs, Member States and national data...

Find out more

ICS17

iCS Top Tips – Blackberry

March 29, 2011 Ty W. original story from http://helpblog.blackberry.com A simple way to personalize...

Find out more

ICS27

The Pitfalls of Excess Construction

“Excess Construction” is a term for the charge BT levies to install extra cabling to deliver a line to you. Only people who...

Find out more

ICS26

It’s Survey Time

iCS need your help to gather as much information as possible regarding your understanding of Internet, Computer...

Find out more

article

Roaming Charges to be Capped

The European Commission are pushing radical proposals to try and boost competition for mobile phone use when abroad by...

Find out more

article

iCS Video News – Splicecom PCS Walkthrough

This is a series of Videos made by the staff at iCS to help you with the basics of a new phone system, from Answering calls...

Find out more

article

TV Radio Spectrum for Mobile Broadband

A report in this weeks Cellular news inverstigates the fact that UK Tech Firms are to research TV Radio Spectrum...

Find out more

article

Net Neutrality

What could this story mean for mobile technology? Could this ruling stay inside the Dutch borders or open up a raft...

Find out more

article

BT & Talk Talk

An appeal launched by broadband service providers BT and TalkTalk against their judicial review of the Digital Economy Act (DEA)...

Find out more

article

BT React?

We have all seen the bad press regarding BT's roll-out of FTTC. But are BT now reacting to this growing pressure to deliver...

Find out more

article

iCS Turn 22

Black Sabbath were getting ready for a tour Pittsburgh, people were commemorating the 44th anniversary of D-Day...

Find out more

ICS25

iPhone-5 will have to wait

A series of new developments has shed some light on Apple’s product roadmap for the coming year.

Find out more

article

BETT Show News

iCS are pleased to be exhibiting at the BETT Show at London Olympia. The BETT show is the biggest education...

Find out more

article

iCS Video News – Mobile Wrap Up

As expected the smartphone have been the star of 2010 with a massive 70% growth. Best Regards...

Find out more

article

BT Openreach Snow Update 02 December 2010

For those customers that are expecting new phone lines to be provisioned, the severe weather conditions are continuing...

Find out more

article

iCS Video News – Mobile VoIP

Mobile users are using data for VoIP calls. Using the internet for calls can save money. Best Regards,...

Find out more

article

Hosted Telephony Growth

At iCS we have been following the development of IP based services with great interest. Unlike very early adopters, before we...

Find out more

article

Phone Phreaking

Have you ever been saddled with a large phone bill full of calls you didn't make? Well 40% of UK businesses have.

Find out more

article

DECT – VoIP, whatever next

Spent some time looking at the fairly new range of Panasonic DECT handsets. As you'd expect, they're very solid well-built little devices.

Find out more

article

SpliceCom – Updates

SpliceCom have been working on a few new bits and bobs recently. Here's an overview. The recent version...

Find out more

article

First Thoughts – Avaya IP Office Release 6

The soon to be released IP Office Version 6 software release is to include some long awaited and interesting new features...

Find out more

article

Slim-a-Thon Launch

We’re a week in to the iCS Slim-a-Thon. Sixteen of us are taking part and aiming to loose a combined weight of just under 15 stone.

Find out more

article

iCS First Blog

Welcome to the first iCS Blog entry. Now that our website has been refreshed we’ve finally got the tools to deliver fresh news...

Find out more

iCS_Feature_Image_Golf

iCS and Freestyle IT enjoy a great round of golf!

This week saw iCS take part in a golf event, hosted at the Meon Valley Marriot Hotel and Country Club in Hampshire, which has two renowned golf courses. The golf day was hosted by Grand Café part of the Delicious Dining Group, on Tuesday 26th September. Peter Cooper Motor Group kindly invited iCS to enter […]

Find out more

iCS-schools-telecoms_v2

Telecoms integration with schools databases

SIMS and PASS are comprehensive solutions that manage information relating to the pupil life cycle from initial engagement to alumni stage. The solutions cover all aspects of school database management. iCS is a trusted telecoms provider of phone systems which have been specifically designed for schools. iCS has a wealth of experience in the education […]

Find out more

ics-telephony-SIP

SIP for schools

The financial pressure that all schools are under, is constantly hitting the news headlines. One of the areas where significant cost savings can be made is by switching to the latest phone system technology, specifically designed for schools. Not only that, does your school still operate on an ISDN2 or ISDN 30 phone line? If […]

Find out more

iCS_eggtimer_blog_Image

Call recording requirements under MiFID II

The Markets in Financial Instruments Directive II (MiFID II) will change businesses call recording policies. MiFID was first applied in the UK from November 2007, but this is being revised to improve the functioning of financial markets and strengthen investor protection. The changes are currently set to take effect from 3rd January 2018. Organisations affected by MiFID II […]

Find out more

security

Preventing Business Phone Systems from Cyber Attack

We recently saw yet another widespread global ransomware attack, which locked computers and demanded a significant payment to release the information. Systems in 64 countries, including the UK, were affected by this cyber attack. This high profile cyber attack, serves as a reminder just how important it is to stay vigilant online and protect your […]

Find out more

iCS_ISIP_SIP_Diagram

ISIP – ISDN to SIP Converters for Legacy PBXs

ISDN phone lines are being completely phased out within the next few years. There has never been a better time to consider switching your communications system to more sophisticated and agile technology. SIP Trunking Solutions explained Session Initiation Protocol (SIP) Trunking is a way of delivering voice services over the Internet. SIP can be supported on […]

Find out more

ics-telephony-SIP

Make calls for free, ask us how with SIP!

BT Group has set a date of 2025 to switch of ISDN phone services from its Public Switched Telephone Network (PSTN). Are you an ISDN2 or ISDN 30 customer and how does this affect you? BT Group will not be accepting any new orders or adjustments to services relating to any ISDN product as of […]

Find out more

security

Protect your business from phone hacking over bank holiday weekends

Hacking is constantly in the news. With a lovely long Bank Holiday weekend (for most) fast approaching, we are mindful that businesses will be closed for longer periods and this can be a time when phone hackers strike. We wanted to make our customers aware of the risk. Phone hacking can have devastating effects on your […]

Find out more

Pet Photo Competition Now Closed!

Thank you for all your entries. Our competition is now closed. We are working with a local animal charity to chose the best pet photo entry and will announce the winner shortly. Take a look our gallery here  According to research two-thirds of pet owners regularly share photos on their pets on social media. Pet photos […]

Find out more

Safeguarding of pupils remains constantly in the news

At a recent Headteachers Roundtable Summit, Stephen Tierney, a multi-academy (MAT) trust executive has suggested that a specialist body of safeguarding officers should be set up within or separately from Ofsted because current school inspections are too short to cover the issue properly. Safeguarding is clearly an area of concern for many Head teachers as […]

Find out more

The latest mobile developments from WMC 2017

This week has seen the world’s largest gathering for the mobile phone industry. Mobile World Congress 2017, an event organised by the GSMA and held in Barcelona, has just wrapped up. Most of the biggest phone-makers launched their latest handsets. And it was the most diverse range of devices we’ve seen in a long time. […]

Find out more

ics-telephony-SIP

The benefits of switching to a SIP system

BT intends to migrate all of its ISDN customers across to the IP network by 2025. Forward thinking businesses need not wait until then to update their phone system. They can have access to the ultra-modern and agile SIP solution right now. Session Initiation Protocol (SIP) Trunking is a way of delivering voice services over […]

Find out more

security

Phone hacking

Hacking is constantly in the news. With Christmas fast approaching, we are mindful that businesses will be closed for longer periods and this can be a time when phone hackers strike. We wanted to make our customers aware of the risk. Phone hacking can have devastating effects on your business, not just over Christmas but […]

Find out more

iCS-Christmas-opening-times

Christmas opening hours at iCS Communications

Message for all of our customers and suppliers. iCS Communications will be closing for Christmas 2016 at 5.00pm on Friday 23rd December. We will re-open on Tuesday 2nd January 2017, where normal business hours will operate. Over the festive period, we will operate a skeleton staff in Sales, Network Services and Support on the 28th – […]

Find out more

ics-table

Good supplier relationships are critical to business performance

Regardless of which industry sector, your business operates in, no business can live without its suppliers. From office supplies to telephone systems and more, a healthy relationship with every supplier is essential to every working organisation. Establishing strong, mutually beneficial long-term relationships with good strategic supplier relationship management is a critical step in improving performance […]

Find out more

ics-schools-telecoms

Efficient telecoms solutions for schools

During a period of significant change and mounting financial pressures, schools are changing the way they operate in order to maintain and improve education services. The main priority for schools is not just the results of SATs or CATs, GCSEs or A-levels – it is making sure that communications are the best they can be. […]

Find out more

splicecom-image

The benefits of a telecoms disaster recovery plan

How well and for how long would your business perform if your telephone system went down? When disasters occur, a company has a lot to deal with. Protecting your employees and assets is important, but keeping the business open to customers is paramount. This is why businesses should consider the benefits of a telecoms disaster […]

Find out more

Nigel-the-iCS-butcher

Are small business owners too busy for the latest tech?

What is your job title? Most of us can sum up what we do with one simple label. “I work in HR.” Oh “I deal with the finances.” Or “I’m a Sales Director.” Now try and imagine those people on an average Thursday morning. The HR person smiling sympathetically over a glass of water as […]

Find out more

telephony

Future-proofing your communications system – back to basics

“Future-proof” is an intimidatingly broad term – it essentially means being prepared for the development of your business, and that covers brand strategy, HR, a financial plan, tracking changes in your markets… But before getting swept up into a whole new ten year business plan, it is worth going back to the basics of what […]

Find out more

ics-office-move

Office move – communications system transfer

A recent news report by BBC tells of a business in London who undertook an office move last December. After they had completed the office move, the firm discovered that they did not have access to superfast broadband and they are still waiting for availability to the service several months later. The company has 12 […]

Find out more

Ofcom blog

Non-geographic service numbers: what will Ofcom’s changes involve?

Important changes to calls to non-geographic service numbers are set to come into force next month in a bid to make the cost of calling businesses and services clearer.

Find out more

ICS5

Buy Local, Buy British

Purchasing locally boosts the local economy, gives you better contact with the supplier and guarantees a better quality of service or...

Find out more

ICS6

BT Openreach Rolls Out More Fibre

Purchasing locally boosts the local economy, gives you better contact with the supplier and guarantees a better quality of service...

Find out more

article

Telecoms Jargon, Acronyms and Gobbledygook Explained

The world of telecommunication is filled with jargon and acronyms. Too often it’s only the professionals who know what...

Find out more

ICS7

What is the process of installing a new business phone system?

This is best described in bullet point fashion as there is a formula to follow – it’s like completing a successful jigsaw.

Find out more

ICS19

7 Reasons to Buy or Upgrade your Phone System

The modern day telephone has come a long way since the invention of the first electromagnetic telephone in...

Find out more

ICS22

Olympics – Travel Chaos and Flexible Working

The London Olympics are only 144 days away and the travelling conditions are predicted to be horrendous unless...

Find out more

article

See how our move was done

On the 22nd of July 2011 iCS moved offices from Ascot, Berkshire over to Camberley Surrey.

Find out more

article

Mobile phone shipments rise 13% to 361m

Mobile phone makers shipped 361 million handsets in the second quarter of this year, up 13% on the same period in 2010...

Find out more

article

Ofcom plans to upgrade telecoms services for disabled people

By law, communications providers must provide ‘text relay’ services for disabled consumers. This involves a relay...

Find out more

article

BlackBerry Tips – Backing up and Restoring

Today I’d like to show you just how easy it is to make a backup of your BlackBerry® Messenger (BBM™) contacts, and provide...

Find out more

ICS24

10 Must-Have Business Apps for 2011

These downloadable applications can improve productivity, ROI and time management for businesses of all sizes.

Find out more

article

HTC in Settlement Talks With Apple

Perhaps it’s a product of Schmidt’s carefree attitude or maybe it’s a little tinge of fear after their latest lost, but...

Find out more

ICS18

Blackberry firm shares fall 20%

Blackberry manufacturer Research in Motion has said it is to cut 2,000 jobs as part of a shake-up of its operations.

Find out more

ICS12

5 tips: How to move your telecoms with no impact to the business?

So how does a telecoms provider move their location with no impact to the company? 1. Early Planning...

Find out more

ICS16

The Phreaky Cost of Phone Hacking

The headlines are peppered with stories at the moment of News International’s phone hacking scandal.

Find out more

ICS14

Skype Vulnerabilities

Silly hackers are always trying to ruin the Internet and they have found yet another target in the form...

Find out more

ICS13

Social Bubble?

Has the thrill of the new - social media and ubiquitous connectivity - erased our memory of the last tech bubble's burst...

Find out more

article

“Pinging”

A former News of the World journalist's allegation the newspaper paid police to track mobile phones raises serious...

Find out more

article

Data breach rules

The European Commission (EC) is looking for input from telecoms operators, ISPs, Member States and national data...

Find out more

ICS17

iCS Top Tips – Blackberry

March 29, 2011 Ty W. original story from http://helpblog.blackberry.com A simple way to personalize...

Find out more

ICS27

The Pitfalls of Excess Construction

“Excess Construction” is a term for the charge BT levies to install extra cabling to deliver a line to you. Only people who...

Find out more

ICS26

It’s Survey Time

iCS need your help to gather as much information as possible regarding your understanding of Internet, Computer...

Find out more

article

Roaming Charges to be Capped

The European Commission are pushing radical proposals to try and boost competition for mobile phone use when abroad by...

Find out more

article

iCS Video News – Splicecom PCS Walkthrough

This is a series of Videos made by the staff at iCS to help you with the basics of a new phone system, from Answering calls...

Find out more

article

TV Radio Spectrum for Mobile Broadband

A report in this weeks Cellular news inverstigates the fact that UK Tech Firms are to research TV Radio Spectrum...

Find out more

article

Net Neutrality

What could this story mean for mobile technology? Could this ruling stay inside the Dutch borders or open up a raft...

Find out more

article

BT & Talk Talk

An appeal launched by broadband service providers BT and TalkTalk against their judicial review of the Digital Economy Act (DEA)...

Find out more

article

BT React?

We have all seen the bad press regarding BT's roll-out of FTTC. But are BT now reacting to this growing pressure to deliver...

Find out more

article

iCS Turn 22

Black Sabbath were getting ready for a tour Pittsburgh, people were commemorating the 44th anniversary of D-Day...

Find out more

ICS25

iPhone-5 will have to wait

A series of new developments has shed some light on Apple’s product roadmap for the coming year.

Find out more

article

BETT Show News

iCS are pleased to be exhibiting at the BETT Show at London Olympia. The BETT show is the biggest education...

Find out more

article

iCS Video News – Mobile Wrap Up

As expected the smartphone have been the star of 2010 with a massive 70% growth. Best Regards...

Find out more

article

BT Openreach Snow Update 02 December 2010

For those customers that are expecting new phone lines to be provisioned, the severe weather conditions are continuing...

Find out more

article

iCS Video News – Mobile VoIP

Mobile users are using data for VoIP calls. Using the internet for calls can save money. Best Regards,...

Find out more

article

Hosted Telephony Growth

At iCS we have been following the development of IP based services with great interest. Unlike very early adopters, before we...

Find out more

article

Phone Phreaking

Have you ever been saddled with a large phone bill full of calls you didn't make? Well 40% of UK businesses have.

Find out more

article

DECT – VoIP, whatever next

Spent some time looking at the fairly new range of Panasonic DECT handsets. As you'd expect, they're very solid well-built little devices.

Find out more

article

SpliceCom – Updates

SpliceCom have been working on a few new bits and bobs recently. Here's an overview. The recent version...

Find out more

article

First Thoughts – Avaya IP Office Release 6

The soon to be released IP Office Version 6 software release is to include some long awaited and interesting new features...

Find out more

article

Slim-a-Thon Launch

We’re a week in to the iCS Slim-a-Thon. Sixteen of us are taking part and aiming to loose a combined weight of just under 15 stone.

Find out more

article

iCS First Blog

Welcome to the first iCS Blog entry. Now that our website has been refreshed we’ve finally got the tools to deliver fresh news...

Find out more

iCS_Feature_Image_Golf

iCS and Freestyle IT enjoy a great round of golf!

This week saw iCS take part in a golf event, hosted at the Meon Valley Marriot Hotel and Country Club in Hampshire, which has two renowned golf courses. The golf day was hosted by Grand Café part of the Delicious Dining Group, on Tuesday 26th September. Peter Cooper Motor Group kindly invited iCS to enter […]

Find out more

iCS-schools-telecoms_v2

Telecoms integration with schools databases

SIMS and PASS are comprehensive solutions that manage information relating to the pupil life cycle from initial engagement to alumni stage. The solutions cover all aspects of school database management. iCS is a trusted telecoms provider of phone systems which have been specifically designed for schools. iCS has a wealth of experience in the education […]

Find out more

ics-telephony-SIP

SIP for schools

The financial pressure that all schools are under, is constantly hitting the news headlines. One of the areas where significant cost savings can be made is by switching to the latest phone system technology, specifically designed for schools. Not only that, does your school still operate on an ISDN2 or ISDN 30 phone line? If […]

Find out more

iCS_eggtimer_blog_Image

Call recording requirements under MiFID II

The Markets in Financial Instruments Directive II (MiFID II) will change businesses call recording policies. MiFID was first applied in the UK from November 2007, but this is being revised to improve the functioning of financial markets and strengthen investor protection. The changes are currently set to take effect from 3rd January 2018. Organisations affected by MiFID II […]

Find out more

security

Preventing Business Phone Systems from Cyber Attack

We recently saw yet another widespread global ransomware attack, which locked computers and demanded a significant payment to release the information. Systems in 64 countries, including the UK, were affected by this cyber attack. This high profile cyber attack, serves as a reminder just how important it is to stay vigilant online and protect your […]

Find out more

iCS_ISIP_SIP_Diagram

ISIP – ISDN to SIP Converters for Legacy PBXs

ISDN phone lines are being completely phased out within the next few years. There has never been a better time to consider switching your communications system to more sophisticated and agile technology. SIP Trunking Solutions explained Session Initiation Protocol (SIP) Trunking is a way of delivering voice services over the Internet. SIP can be supported on […]

Find out more

ics-telephony-SIP

Make calls for free, ask us how with SIP!

BT Group has set a date of 2025 to switch of ISDN phone services from its Public Switched Telephone Network (PSTN). Are you an ISDN2 or ISDN 30 customer and how does this affect you? BT Group will not be accepting any new orders or adjustments to services relating to any ISDN product as of […]

Find out more

security

Protect your business from phone hacking over bank holiday weekends

Hacking is constantly in the news. With a lovely long Bank Holiday weekend (for most) fast approaching, we are mindful that businesses will be closed for longer periods and this can be a time when phone hackers strike. We wanted to make our customers aware of the risk. Phone hacking can have devastating effects on your […]

Find out more

Pet Photo Competition Now Closed!

Thank you for all your entries. Our competition is now closed. We are working with a local animal charity to chose the best pet photo entry and will announce the winner shortly. Take a look our gallery here  According to research two-thirds of pet owners regularly share photos on their pets on social media. Pet photos […]

Find out more

Safeguarding of pupils remains constantly in the news

At a recent Headteachers Roundtable Summit, Stephen Tierney, a multi-academy (MAT) trust executive has suggested that a specialist body of safeguarding officers should be set up within or separately from Ofsted because current school inspections are too short to cover the issue properly. Safeguarding is clearly an area of concern for many Head teachers as […]

Find out more

The latest mobile developments from WMC 2017

This week has seen the world’s largest gathering for the mobile phone industry. Mobile World Congress 2017, an event organised by the GSMA and held in Barcelona, has just wrapped up. Most of the biggest phone-makers launched their latest handsets. And it was the most diverse range of devices we’ve seen in a long time. […]

Find out more

ics-telephony-SIP

The benefits of switching to a SIP system

BT intends to migrate all of its ISDN customers across to the IP network by 2025. Forward thinking businesses need not wait until then to update their phone system. They can have access to the ultra-modern and agile SIP solution right now. Session Initiation Protocol (SIP) Trunking is a way of delivering voice services over […]

Find out more

security

Phone hacking

Hacking is constantly in the news. With Christmas fast approaching, we are mindful that businesses will be closed for longer periods and this can be a time when phone hackers strike. We wanted to make our customers aware of the risk. Phone hacking can have devastating effects on your business, not just over Christmas but […]

Find out more

iCS-Christmas-opening-times

Christmas opening hours at iCS Communications

Message for all of our customers and suppliers. iCS Communications will be closing for Christmas 2016 at 5.00pm on Friday 23rd December. We will re-open on Tuesday 2nd January 2017, where normal business hours will operate. Over the festive period, we will operate a skeleton staff in Sales, Network Services and Support on the 28th – […]

Find out more

ics-table

Good supplier relationships are critical to business performance

Regardless of which industry sector, your business operates in, no business can live without its suppliers. From office supplies to telephone systems and more, a healthy relationship with every supplier is essential to every working organisation. Establishing strong, mutually beneficial long-term relationships with good strategic supplier relationship management is a critical step in improving performance […]

Find out more

ics-schools-telecoms

Efficient telecoms solutions for schools

During a period of significant change and mounting financial pressures, schools are changing the way they operate in order to maintain and improve education services. The main priority for schools is not just the results of SATs or CATs, GCSEs or A-levels – it is making sure that communications are the best they can be. […]

Find out more

splicecom-image

The benefits of a telecoms disaster recovery plan

How well and for how long would your business perform if your telephone system went down? When disasters occur, a company has a lot to deal with. Protecting your employees and assets is important, but keeping the business open to customers is paramount. This is why businesses should consider the benefits of a telecoms disaster […]

Find out more

Nigel-the-iCS-butcher

Are small business owners too busy for the latest tech?

What is your job title? Most of us can sum up what we do with one simple label. “I work in HR.” Oh “I deal with the finances.” Or “I’m a Sales Director.” Now try and imagine those people on an average Thursday morning. The HR person smiling sympathetically over a glass of water as […]

Find out more

telephony

Future-proofing your communications system – back to basics

“Future-proof” is an intimidatingly broad term – it essentially means being prepared for the development of your business, and that covers brand strategy, HR, a financial plan, tracking changes in your markets… But before getting swept up into a whole new ten year business plan, it is worth going back to the basics of what […]

Find out more

ics-office-move

Office move – communications system transfer

A recent news report by BBC tells of a business in London who undertook an office move last December. After they had completed the office move, the firm discovered that they did not have access to superfast broadband and they are still waiting for availability to the service several months later. The company has 12 […]

Find out more

Ofcom blog

Non-geographic service numbers: what will Ofcom’s changes involve?

Important changes to calls to non-geographic service numbers are set to come into force next month in a bid to make the cost of calling businesses and services clearer.

Find out more

ICS5

Buy Local, Buy British

Purchasing locally boosts the local economy, gives you better contact with the supplier and guarantees a better quality of service or...

Find out more

ICS6

BT Openreach Rolls Out More Fibre

Purchasing locally boosts the local economy, gives you better contact with the supplier and guarantees a better quality of service...

Find out more

article

Telecoms Jargon, Acronyms and Gobbledygook Explained

The world of telecommunication is filled with jargon and acronyms. Too often it’s only the professionals who know what...

Find out more

ICS7

What is the process of installing a new business phone system?

This is best described in bullet point fashion as there is a formula to follow – it’s like completing a successful jigsaw.

Find out more

ICS19

7 Reasons to Buy or Upgrade your Phone System

The modern day telephone has come a long way since the invention of the first electromagnetic telephone in...

Find out more

ICS22

Olympics – Travel Chaos and Flexible Working

The London Olympics are only 144 days away and the travelling conditions are predicted to be horrendous unless...

Find out more

article

See how our move was done

On the 22nd of July 2011 iCS moved offices from Ascot, Berkshire over to Camberley Surrey.

Find out more

article

Mobile phone shipments rise 13% to 361m

Mobile phone makers shipped 361 million handsets in the second quarter of this year, up 13% on the same period in 2010...

Find out more

article

Ofcom plans to upgrade telecoms services for disabled people

By law, communications providers must provide ‘text relay’ services for disabled consumers. This involves a relay...

Find out more

article

BlackBerry Tips – Backing up and Restoring

Today I’d like to show you just how easy it is to make a backup of your BlackBerry® Messenger (BBM™) contacts, and provide...

Find out more

ICS24

10 Must-Have Business Apps for 2011

These downloadable applications can improve productivity, ROI and time management for businesses of all sizes.

Find out more

article

HTC in Settlement Talks With Apple

Perhaps it’s a product of Schmidt’s carefree attitude or maybe it’s a little tinge of fear after their latest lost, but...

Find out more

ICS18

Blackberry firm shares fall 20%

Blackberry manufacturer Research in Motion has said it is to cut 2,000 jobs as part of a shake-up of its operations.

Find out more

ICS12

5 tips: How to move your telecoms with no impact to the business?

So how does a telecoms provider move their location with no impact to the company? 1. Early Planning...

Find out more

ICS16

The Phreaky Cost of Phone Hacking

The headlines are peppered with stories at the moment of News International’s phone hacking scandal.

Find out more

ICS14

Skype Vulnerabilities

Silly hackers are always trying to ruin the Internet and they have found yet another target in the form...

Find out more

ICS13

Social Bubble?

Has the thrill of the new - social media and ubiquitous connectivity - erased our memory of the last tech bubble's burst...

Find out more

article

“Pinging”

A former News of the World journalist's allegation the newspaper paid police to track mobile phones raises serious...

Find out more

article

Data breach rules

The European Commission (EC) is looking for input from telecoms operators, ISPs, Member States and national data...

Find out more

ICS17

iCS Top Tips – Blackberry

March 29, 2011 Ty W. original story from http://helpblog.blackberry.com A simple way to personalize...

Find out more

ICS27

The Pitfalls of Excess Construction

“Excess Construction” is a term for the charge BT levies to install extra cabling to deliver a line to you. Only people who...

Find out more

ICS26

It’s Survey Time

iCS need your help to gather as much information as possible regarding your understanding of Internet, Computer...

Find out more

article

Roaming Charges to be Capped

The European Commission are pushing radical proposals to try and boost competition for mobile phone use when abroad by...

Find out more

article

iCS Video News – Splicecom PCS Walkthrough

This is a series of Videos made by the staff at iCS to help you with the basics of a new phone system, from Answering calls...

Find out more

article

TV Radio Spectrum for Mobile Broadband

A report in this weeks Cellular news inverstigates the fact that UK Tech Firms are to research TV Radio Spectrum...

Find out more

article

Net Neutrality

What could this story mean for mobile technology? Could this ruling stay inside the Dutch borders or open up a raft...

Find out more

article

BT & Talk Talk

An appeal launched by broadband service providers BT and TalkTalk against their judicial review of the Digital Economy Act (DEA)...

Find out more

article

BT React?

We have all seen the bad press regarding BT's roll-out of FTTC. But are BT now reacting to this growing pressure to deliver...

Find out more

article

iCS Turn 22

Black Sabbath were getting ready for a tour Pittsburgh, people were commemorating the 44th anniversary of D-Day...

Find out more

ICS25

iPhone-5 will have to wait

A series of new developments has shed some light on Apple’s product roadmap for the coming year.

Find out more

article

BETT Show News

iCS are pleased to be exhibiting at the BETT Show at London Olympia. The BETT show is the biggest education...

Find out more

article

iCS Video News – Mobile Wrap Up

As expected the smartphone have been the star of 2010 with a massive 70% growth. Best Regards...

Find out more

article

BT Openreach Snow Update 02 December 2010

For those customers that are expecting new phone lines to be provisioned, the severe weather conditions are continuing...

Find out more

article

iCS Video News – Mobile VoIP

Mobile users are using data for VoIP calls. Using the internet for calls can save money. Best Regards,...

Find out more

article

Hosted Telephony Growth

At iCS we have been following the development of IP based services with great interest. Unlike very early adopters, before we...

Find out more

article

Phone Phreaking

Have you ever been saddled with a large phone bill full of calls you didn't make? Well 40% of UK businesses have.

Find out more

article

DECT – VoIP, whatever next

Spent some time looking at the fairly new range of Panasonic DECT handsets. As you'd expect, they're very solid well-built little devices.

Find out more

article

SpliceCom – Updates

SpliceCom have been working on a few new bits and bobs recently. Here's an overview. The recent version...

Find out more

article

First Thoughts – Avaya IP Office Release 6

The soon to be released IP Office Version 6 software release is to include some long awaited and interesting new features...

Find out more

article

Slim-a-Thon Launch

We’re a week in to the iCS Slim-a-Thon. Sixteen of us are taking part and aiming to loose a combined weight of just under 15 stone.

Find out more

article

iCS First Blog

Welcome to the first iCS Blog entry. Now that our website has been refreshed we’ve finally got the tools to deliver fresh news...

Find out more

iCS_Feature_Image_Golf

iCS and Freestyle IT enjoy a great round of golf!

This week saw iCS take part in a golf event, hosted at the Meon Valley Marriot Hotel and Country Club in Hampshire, which has two renowned golf courses. The golf day was hosted by Grand Café part of the Delicious Dining Group, on Tuesday 26th September. Peter Cooper Motor Group kindly invited iCS to enter […]

Find out more

iCS-schools-telecoms_v2

Telecoms integration with schools databases

SIMS and PASS are comprehensive solutions that manage information relating to the pupil life cycle from initial engagement to alumni stage. The solutions cover all aspects of school database management. iCS is a trusted telecoms provider of phone systems which have been specifically designed for schools. iCS has a wealth of experience in the education […]

Find out more

ics-telephony-SIP

SIP for schools

The financial pressure that all schools are under, is constantly hitting the news headlines. One of the areas where significant cost savings can be made is by switching to the latest phone system technology, specifically designed for schools. Not only that, does your school still operate on an ISDN2 or ISDN 30 phone line? If […]

Find out more

iCS_eggtimer_blog_Image

Call recording requirements under MiFID II

The Markets in Financial Instruments Directive II (MiFID II) will change businesses call recording policies. MiFID was first applied in the UK from November 2007, but this is being revised to improve the functioning of financial markets and strengthen investor protection. The changes are currently set to take effect from 3rd January 2018. Organisations affected by MiFID II […]

Find out more

security

Preventing Business Phone Systems from Cyber Attack

We recently saw yet another widespread global ransomware attack, which locked computers and demanded a significant payment to release the information. Systems in 64 countries, including the UK, were affected by this cyber attack. This high profile cyber attack, serves as a reminder just how important it is to stay vigilant online and protect your […]

Find out more

iCS_ISIP_SIP_Diagram

ISIP – ISDN to SIP Converters for Legacy PBXs

ISDN phone lines are being completely phased out within the next few years. There has never been a better time to consider switching your communications system to more sophisticated and agile technology. SIP Trunking Solutions explained Session Initiation Protocol (SIP) Trunking is a way of delivering voice services over the Internet. SIP can be supported on […]

Find out more

ics-telephony-SIP

Make calls for free, ask us how with SIP!

BT Group has set a date of 2025 to switch of ISDN phone services from its Public Switched Telephone Network (PSTN). Are you an ISDN2 or ISDN 30 customer and how does this affect you? BT Group will not be accepting any new orders or adjustments to services relating to any ISDN product as of […]

Find out more

security

Protect your business from phone hacking over bank holiday weekends

Hacking is constantly in the news. With a lovely long Bank Holiday weekend (for most) fast approaching, we are mindful that businesses will be closed for longer periods and this can be a time when phone hackers strike. We wanted to make our customers aware of the risk. Phone hacking can have devastating effects on your […]

Find out more

Pet Photo Competition Now Closed!

Thank you for all your entries. Our competition is now closed. We are working with a local animal charity to chose the best pet photo entry and will announce the winner shortly. Take a look our gallery here  According to research two-thirds of pet owners regularly share photos on their pets on social media. Pet photos […]

Find out more

Safeguarding of pupils remains constantly in the news

At a recent Headteachers Roundtable Summit, Stephen Tierney, a multi-academy (MAT) trust executive has suggested that a specialist body of safeguarding officers should be set up within or separately from Ofsted because current school inspections are too short to cover the issue properly. Safeguarding is clearly an area of concern for many Head teachers as […]

Find out more

The latest mobile developments from WMC 2017

This week has seen the world’s largest gathering for the mobile phone industry. Mobile World Congress 2017, an event organised by the GSMA and held in Barcelona, has just wrapped up. Most of the biggest phone-makers launched their latest handsets. And it was the most diverse range of devices we’ve seen in a long time. […]

Find out more

ics-telephony-SIP

The benefits of switching to a SIP system

BT intends to migrate all of its ISDN customers across to the IP network by 2025. Forward thinking businesses need not wait until then to update their phone system. They can have access to the ultra-modern and agile SIP solution right now. Session Initiation Protocol (SIP) Trunking is a way of delivering voice services over […]

Find out more

security

Phone hacking

Hacking is constantly in the news. With Christmas fast approaching, we are mindful that businesses will be closed for longer periods and this can be a time when phone hackers strike. We wanted to make our customers aware of the risk. Phone hacking can have devastating effects on your business, not just over Christmas but […]

Find out more

iCS-Christmas-opening-times

Christmas opening hours at iCS Communications

Message for all of our customers and suppliers. iCS Communications will be closing for Christmas 2016 at 5.00pm on Friday 23rd December. We will re-open on Tuesday 2nd January 2017, where normal business hours will operate. Over the festive period, we will operate a skeleton staff in Sales, Network Services and Support on the 28th – […]

Find out more

ics-table

Good supplier relationships are critical to business performance

Regardless of which industry sector, your business operates in, no business can live without its suppliers. From office supplies to telephone systems and more, a healthy relationship with every supplier is essential to every working organisation. Establishing strong, mutually beneficial long-term relationships with good strategic supplier relationship management is a critical step in improving performance […]

Find out more

ics-schools-telecoms

Efficient telecoms solutions for schools

During a period of significant change and mounting financial pressures, schools are changing the way they operate in order to maintain and improve education services. The main priority for schools is not just the results of SATs or CATs, GCSEs or A-levels – it is making sure that communications are the best they can be. […]

Find out more

splicecom-image

The benefits of a telecoms disaster recovery plan

How well and for how long would your business perform if your telephone system went down? When disasters occur, a company has a lot to deal with. Protecting your employees and assets is important, but keeping the business open to customers is paramount. This is why businesses should consider the benefits of a telecoms disaster […]

Find out more

Nigel-the-iCS-butcher

Are small business owners too busy for the latest tech?

What is your job title? Most of us can sum up what we do with one simple label. “I work in HR.” Oh “I deal with the finances.” Or “I’m a Sales Director.” Now try and imagine those people on an average Thursday morning. The HR person smiling sympathetically over a glass of water as […]

Find out more

telephony

Future-proofing your communications system – back to basics

“Future-proof” is an intimidatingly broad term – it essentially means being prepared for the development of your business, and that covers brand strategy, HR, a financial plan, tracking changes in your markets… But before getting swept up into a whole new ten year business plan, it is worth going back to the basics of what […]

Find out more

ics-office-move

Office move – communications system transfer

A recent news report by BBC tells of a business in London who undertook an office move last December. After they had completed the office move, the firm discovered that they did not have access to superfast broadband and they are still waiting for availability to the service several months later. The company has 12 […]

Find out more

Ofcom blog

Non-geographic service numbers: what will Ofcom’s changes involve?

Important changes to calls to non-geographic service numbers are set to come into force next month in a bid to make the cost of calling businesses and services clearer.

Find out more

ICS5

Buy Local, Buy British

Purchasing locally boosts the local economy, gives you better contact with the supplier and guarantees a better quality of service or...

Find out more

ICS6

BT Openreach Rolls Out More Fibre

Purchasing locally boosts the local economy, gives you better contact with the supplier and guarantees a better quality of service...

Find out more

article

Telecoms Jargon, Acronyms and Gobbledygook Explained

The world of telecommunication is filled with jargon and acronyms. Too often it’s only the professionals who know what...

Find out more

ICS7

What is the process of installing a new business phone system?

This is best described in bullet point fashion as there is a formula to follow – it’s like completing a successful jigsaw.

Find out more

ICS19

7 Reasons to Buy or Upgrade your Phone System

The modern day telephone has come a long way since the invention of the first electromagnetic telephone in...

Find out more

ICS22

Olympics – Travel Chaos and Flexible Working

The London Olympics are only 144 days away and the travelling conditions are predicted to be horrendous unless...

Find out more

article

See how our move was done

On the 22nd of July 2011 iCS moved offices from Ascot, Berkshire over to Camberley Surrey.

Find out more

article

Mobile phone shipments rise 13% to 361m

Mobile phone makers shipped 361 million handsets in the second quarter of this year, up 13% on the same period in 2010...

Find out more

article

Ofcom plans to upgrade telecoms services for disabled people

By law, communications providers must provide ‘text relay’ services for disabled consumers. This involves a relay...

Find out more

article

BlackBerry Tips – Backing up and Restoring

Today I’d like to show you just how easy it is to make a backup of your BlackBerry® Messenger (BBM™) contacts, and provide...

Find out more

ICS24

10 Must-Have Business Apps for 2011

These downloadable applications can improve productivity, ROI and time management for businesses of all sizes.

Find out more

article

HTC in Settlement Talks With Apple

Perhaps it’s a product of Schmidt’s carefree attitude or maybe it’s a little tinge of fear after their latest lost, but...

Find out more

ICS18

Blackberry firm shares fall 20%

Blackberry manufacturer Research in Motion has said it is to cut 2,000 jobs as part of a shake-up of its operations.

Find out more

ICS12

5 tips: How to move your telecoms with no impact to the business?

So how does a telecoms provider move their location with no impact to the company? 1. Early Planning...

Find out more

ICS16

The Phreaky Cost of Phone Hacking

The headlines are peppered with stories at the moment of News International’s phone hacking scandal.

Find out more

ICS14

Skype Vulnerabilities

Silly hackers are always trying to ruin the Internet and they have found yet another target in the form...

Find out more

ICS13

Social Bubble?

Has the thrill of the new - social media and ubiquitous connectivity - erased our memory of the last tech bubble's burst...

Find out more

article

“Pinging”

A former News of the World journalist's allegation the newspaper paid police to track mobile phones raises serious...

Find out more

article

Data breach rules

The European Commission (EC) is looking for input from telecoms operators, ISPs, Member States and national data...

Find out more

ICS17

iCS Top Tips – Blackberry

March 29, 2011 Ty W. original story from http://helpblog.blackberry.com A simple way to personalize...

Find out more

ICS27

The Pitfalls of Excess Construction

“Excess Construction” is a term for the charge BT levies to install extra cabling to deliver a line to you. Only people who...

Find out more

ICS26

It’s Survey Time

iCS need your help to gather as much information as possible regarding your understanding of Internet, Computer...

Find out more

article

Roaming Charges to be Capped

The European Commission are pushing radical proposals to try and boost competition for mobile phone use when abroad by...

Find out more

article

iCS Video News – Splicecom PCS Walkthrough

This is a series of Videos made by the staff at iCS to help you with the basics of a new phone system, from Answering calls...

Find out more

article

TV Radio Spectrum for Mobile Broadband

A report in this weeks Cellular news inverstigates the fact that UK Tech Firms are to research TV Radio Spectrum...

Find out more

article

Net Neutrality

What could this story mean for mobile technology? Could this ruling stay inside the Dutch borders or open up a raft...

Find out more

article

BT & Talk Talk

An appeal launched by broadband service providers BT and TalkTalk against their judicial review of the Digital Economy Act (DEA)...

Find out more

article

BT React?

We have all seen the bad press regarding BT's roll-out of FTTC. But are BT now reacting to this growing pressure to deliver...

Find out more

article

iCS Turn 22

Black Sabbath were getting ready for a tour Pittsburgh, people were commemorating the 44th anniversary of D-Day...

Find out more

ICS25

iPhone-5 will have to wait

A series of new developments has shed some light on Apple’s product roadmap for the coming year.

Find out more

article

BETT Show News

iCS are pleased to be exhibiting at the BETT Show at London Olympia. The BETT show is the biggest education...

Find out more

article

iCS Video News – Mobile Wrap Up

As expected the smartphone have been the star of 2010 with a massive 70% growth. Best Regards...

Find out more

article

BT Openreach Snow Update 02 December 2010

For those customers that are expecting new phone lines to be provisioned, the severe weather conditions are continuing...

Find out more

article

iCS Video News – Mobile VoIP

Mobile users are using data for VoIP calls. Using the internet for calls can save money. Best Regards,...

Find out more

article

Hosted Telephony Growth

At iCS we have been following the development of IP based services with great interest. Unlike very early adopters, before we...

Find out more

article

Phone Phreaking

Have you ever been saddled with a large phone bill full of calls you didn't make? Well 40% of UK businesses have.

Find out more

article

DECT – VoIP, whatever next

Spent some time looking at the fairly new range of Panasonic DECT handsets. As you'd expect, they're very solid well-built little devices.

Find out more

article

SpliceCom – Updates

SpliceCom have been working on a few new bits and bobs recently. Here's an overview. The recent version...

Find out more

article

First Thoughts – Avaya IP Office Release 6

The soon to be released IP Office Version 6 software release is to include some long awaited and interesting new features...

Find out more

article

Slim-a-Thon Launch

We’re a week in to the iCS Slim-a-Thon. Sixteen of us are taking part and aiming to loose a combined weight of just under 15 stone.

Find out more

article

iCS First Blog

Welcome to the first iCS Blog entry. Now that our website has been refreshed we’ve finally got the tools to deliver fresh news...

Find out more

iCS_Feature_Image_Golf

iCS and Freestyle IT enjoy a great round of golf!

This week saw iCS take part in a golf event, hosted at the Meon Valley Marriot Hotel and Country Club in Hampshire, which has two renowned golf courses. The golf day was hosted by Grand Café part of the Delicious Dining Group, on Tuesday 26th September. Peter Cooper Motor Group kindly invited iCS to enter […]

Find out more

iCS-schools-telecoms_v2

Telecoms integration with schools databases

SIMS and PASS are comprehensive solutions that manage information relating to the pupil life cycle from initial engagement to alumni stage. The solutions cover all aspects of school database management. iCS is a trusted telecoms provider of phone systems which have been specifically designed for schools. iCS has a wealth of experience in the education […]

Find out more

ics-telephony-SIP

SIP for schools

The financial pressure that all schools are under, is constantly hitting the news headlines. One of the areas where significant cost savings can be made is by switching to the latest phone system technology, specifically designed for schools. Not only that, does your school still operate on an ISDN2 or ISDN 30 phone line? If […]

Find out more

iCS_eggtimer_blog_Image

Call recording requirements under MiFID II

The Markets in Financial Instruments Directive II (MiFID II) will change businesses call recording policies. MiFID was first applied in the UK from November 2007, but this is being revised to improve the functioning of financial markets and strengthen investor protection. The changes are currently set to take effect from 3rd January 2018. Organisations affected by MiFID II […]

Find out more

security

Preventing Business Phone Systems from Cyber Attack

We recently saw yet another widespread global ransomware attack, which locked computers and demanded a significant payment to release the information. Systems in 64 countries, including the UK, were affected by this cyber attack. This high profile cyber attack, serves as a reminder just how important it is to stay vigilant online and protect your […]

Find out more

iCS_ISIP_SIP_Diagram

ISIP – ISDN to SIP Converters for Legacy PBXs

ISDN phone lines are being completely phased out within the next few years. There has never been a better time to consider switching your communications system to more sophisticated and agile technology. SIP Trunking Solutions explained Session Initiation Protocol (SIP) Trunking is a way of delivering voice services over the Internet. SIP can be supported on […]

Find out more

ics-telephony-SIP

Make calls for free, ask us how with SIP!

BT Group has set a date of 2025 to switch of ISDN phone services from its Public Switched Telephone Network (PSTN). Are you an ISDN2 or ISDN 30 customer and how does this affect you? BT Group will not be accepting any new orders or adjustments to services relating to any ISDN product as of […]

Find out more

security

Protect your business from phone hacking over bank holiday weekends

Hacking is constantly in the news. With a lovely long Bank Holiday weekend (for most) fast approaching, we are mindful that businesses will be closed for longer periods and this can be a time when phone hackers strike. We wanted to make our customers aware of the risk. Phone hacking can have devastating effects on your […]

Find out more

Pet Photo Competition Now Closed!

Thank you for all your entries. Our competition is now closed. We are working with a local animal charity to chose the best pet photo entry and will announce the winner shortly. Take a look our gallery here  According to research two-thirds of pet owners regularly share photos on their pets on social media. Pet photos […]

Find out more

Safeguarding of pupils remains constantly in the news

At a recent Headteachers Roundtable Summit, Stephen Tierney, a multi-academy (MAT) trust executive has suggested that a specialist body of safeguarding officers should be set up within or separately from Ofsted because current school inspections are too short to cover the issue properly. Safeguarding is clearly an area of concern for many Head teachers as […]

Find out more

The latest mobile developments from WMC 2017

This week has seen the world’s largest gathering for the mobile phone industry. Mobile World Congress 2017, an event organised by the GSMA and held in Barcelona, has just wrapped up. Most of the biggest phone-makers launched their latest handsets. And it was the most diverse range of devices we’ve seen in a long time. […]

Find out more

ics-telephony-SIP

The benefits of switching to a SIP system

BT intends to migrate all of its ISDN customers across to the IP network by 2025. Forward thinking businesses need not wait until then to update their phone system. They can have access to the ultra-modern and agile SIP solution right now. Session Initiation Protocol (SIP) Trunking is a way of delivering voice services over […]

Find out more

security

Phone hacking

Hacking is constantly in the news. With Christmas fast approaching, we are mindful that businesses will be closed for longer periods and this can be a time when phone hackers strike. We wanted to make our customers aware of the risk. Phone hacking can have devastating effects on your business, not just over Christmas but […]

Find out more

iCS-Christmas-opening-times

Christmas opening hours at iCS Communications

Message for all of our customers and suppliers. iCS Communications will be closing for Christmas 2016 at 5.00pm on Friday 23rd December. We will re-open on Tuesday 2nd January 2017, where normal business hours will operate. Over the festive period, we will operate a skeleton staff in Sales, Network Services and Support on the 28th – […]

Find out more

ics-table

Good supplier relationships are critical to business performance

Regardless of which industry sector, your business operates in, no business can live without its suppliers. From office supplies to telephone systems and more, a healthy relationship with every supplier is essential to every working organisation. Establishing strong, mutually beneficial long-term relationships with good strategic supplier relationship management is a critical step in improving performance […]

Find out more

ics-schools-telecoms

Efficient telecoms solutions for schools

During a period of significant change and mounting financial pressures, schools are changing the way they operate in order to maintain and improve education services. The main priority for schools is not just the results of SATs or CATs, GCSEs or A-levels – it is making sure that communications are the best they can be. […]

Find out more

splicecom-image

The benefits of a telecoms disaster recovery plan

How well and for how long would your business perform if your telephone system went down? When disasters occur, a company has a lot to deal with. Protecting your employees and assets is important, but keeping the business open to customers is paramount. This is why businesses should consider the benefits of a telecoms disaster […]

Find out more

Nigel-the-iCS-butcher

Are small business owners too busy for the latest tech?

What is your job title? Most of us can sum up what we do with one simple label. “I work in HR.” Oh “I deal with the finances.” Or “I’m a Sales Director.” Now try and imagine those people on an average Thursday morning. The HR person smiling sympathetically over a glass of water as […]

Find out more

telephony

Future-proofing your communications system – back to basics

“Future-proof” is an intimidatingly broad term – it essentially means being prepared for the development of your business, and that covers brand strategy, HR, a financial plan, tracking changes in your markets… But before getting swept up into a whole new ten year business plan, it is worth going back to the basics of what […]

Find out more

ics-office-move

Office move – communications system transfer

A recent news report by BBC tells of a business in London who undertook an office move last December. After they had completed the office move, the firm discovered that they did not have access to superfast broadband and they are still waiting for availability to the service several months later. The company has 12 […]

Find out more

Ofcom blog

Non-geographic service numbers: what will Ofcom’s changes involve?

Important changes to calls to non-geographic service numbers are set to come into force next month in a bid to make the cost of calling businesses and services clearer.

Find out more

ICS5

Buy Local, Buy British

Purchasing locally boosts the local economy, gives you better contact with the supplier and guarantees a better quality of service or...

Find out more

ICS6

BT Openreach Rolls Out More Fibre

Purchasing locally boosts the local economy, gives you better contact with the supplier and guarantees a better quality of service...

Find out more

article

Telecoms Jargon, Acronyms and Gobbledygook Explained

The world of telecommunication is filled with jargon and acronyms. Too often it’s only the professionals who know what...

Find out more

ICS7

What is the process of installing a new business phone system?

This is best described in bullet point fashion as there is a formula to follow – it’s like completing a successful jigsaw.

Find out more

ICS19

7 Reasons to Buy or Upgrade your Phone System

The modern day telephone has come a long way since the invention of the first electromagnetic telephone in...

Find out more

ICS22

Olympics – Travel Chaos and Flexible Working

The London Olympics are only 144 days away and the travelling conditions are predicted to be horrendous unless...

Find out more

article

See how our move was done

On the 22nd of July 2011 iCS moved offices from Ascot, Berkshire over to Camberley Surrey.

Find out more

article

Mobile phone shipments rise 13% to 361m

Mobile phone makers shipped 361 million handsets in the second quarter of this year, up 13% on the same period in 2010...

Find out more

article

Ofcom plans to upgrade telecoms services for disabled people

By law, communications providers must provide ‘text relay’ services for disabled consumers. This involves a relay...

Find out more

article

BlackBerry Tips – Backing up and Restoring

Today I’d like to show you just how easy it is to make a backup of your BlackBerry® Messenger (BBM™) contacts, and provide...

Find out more

ICS24

10 Must-Have Business Apps for 2011

These downloadable applications can improve productivity, ROI and time management for businesses of all sizes.

Find out more

article

HTC in Settlement Talks With Apple

Perhaps it’s a product of Schmidt’s carefree attitude or maybe it’s a little tinge of fear after their latest lost, but...

Find out more

ICS18

Blackberry firm shares fall 20%

Blackberry manufacturer Research in Motion has said it is to cut 2,000 jobs as part of a shake-up of its operations.

Find out more

ICS12

5 tips: How to move your telecoms with no impact to the business?

So how does a telecoms provider move their location with no impact to the company? 1. Early Planning...

Find out more

ICS16

The Phreaky Cost of Phone Hacking

The headlines are peppered with stories at the moment of News International’s phone hacking scandal.

Find out more

ICS14

Skype Vulnerabilities

Silly hackers are always trying to ruin the Internet and they have found yet another target in the form...

Find out more

ICS13

Social Bubble?

Has the thrill of the new - social media and ubiquitous connectivity - erased our memory of the last tech bubble's burst...

Find out more

article

“Pinging”

A former News of the World journalist's allegation the newspaper paid police to track mobile phones raises serious...

Find out more

article

Data breach rules

The European Commission (EC) is looking for input from telecoms operators, ISPs, Member States and national data...

Find out more

ICS17

iCS Top Tips – Blackberry

March 29, 2011 Ty W. original story from http://helpblog.blackberry.com A simple way to personalize...

Find out more

ICS27

The Pitfalls of Excess Construction

“Excess Construction” is a term for the charge BT levies to install extra cabling to deliver a line to you. Only people who...

Find out more

ICS26

It’s Survey Time

iCS need your help to gather as much information as possible regarding your understanding of Internet, Computer...

Find out more

article

Roaming Charges to be Capped

The European Commission are pushing radical proposals to try and boost competition for mobile phone use when abroad by...

Find out more

article

iCS Video News – Splicecom PCS Walkthrough

This is a series of Videos made by the staff at iCS to help you with the basics of a new phone system, from Answering calls...

Find out more

article

TV Radio Spectrum for Mobile Broadband

A report in this weeks Cellular news inverstigates the fact that UK Tech Firms are to research TV Radio Spectrum...

Find out more

article

Net Neutrality

What could this story mean for mobile technology? Could this ruling stay inside the Dutch borders or open up a raft...

Find out more

article

BT & Talk Talk

An appeal launched by broadband service providers BT and TalkTalk against their judicial review of the Digital Economy Act (DEA)...

Find out more

article

BT React?

We have all seen the bad press regarding BT's roll-out of FTTC. But are BT now reacting to this growing pressure to deliver...

Find out more

article

iCS Turn 22

Black Sabbath were getting ready for a tour Pittsburgh, people were commemorating the 44th anniversary of D-Day...

Find out more

ICS25

iPhone-5 will have to wait

A series of new developments has shed some light on Apple’s product roadmap for the coming year.

Find out more

article

BETT Show News

iCS are pleased to be exhibiting at the BETT Show at London Olympia. The BETT show is the biggest education...

Find out more

article

iCS Video News – Mobile Wrap Up

As expected the smartphone have been the star of 2010 with a massive 70% growth. Best Regards...

Find out more

article

BT Openreach Snow Update 02 December 2010

For those customers that are expecting new phone lines to be provisioned, the severe weather conditions are continuing...

Find out more

article

iCS Video News – Mobile VoIP

Mobile users are using data for VoIP calls. Using the internet for calls can save money. Best Regards,...

Find out more

article

Hosted Telephony Growth

At iCS we have been following the development of IP based services with great interest. Unlike very early adopters, before we...

Find out more

article

Phone Phreaking

Have you ever been saddled with a large phone bill full of calls you didn't make? Well 40% of UK businesses have.

Find out more

article

DECT – VoIP, whatever next

Spent some time looking at the fairly new range of Panasonic DECT handsets. As you'd expect, they're very solid well-built little devices.

Find out more

article

SpliceCom – Updates

SpliceCom have been working on a few new bits and bobs recently. Here's an overview. The recent version...

Find out more

article

First Thoughts – Avaya IP Office Release 6

The soon to be released IP Office Version 6 software release is to include some long awaited and interesting new features...

Find out more

article

Slim-a-Thon Launch

We’re a week in to the iCS Slim-a-Thon. Sixteen of us are taking part and aiming to loose a combined weight of just under 15 stone.

Find out more

article

iCS First Blog

Welcome to the first iCS Blog entry. Now that our website has been refreshed we’ve finally got the tools to deliver fresh news...

Find out more

iCS_Feature_Image_Golf

iCS and Freestyle IT enjoy a great round of golf!

This week saw iCS take part in a golf event, hosted at the Meon Valley Marriot Hotel and Country Club in Hampshire, which has two renowned golf courses. The golf day was hosted by Grand Café part of the Delicious Dining Group, on Tuesday 26th September. Peter Cooper Motor Group kindly invited iCS to enter […]

Find out more

iCS-schools-telecoms_v2

Telecoms integration with schools databases

SIMS and PASS are comprehensive solutions that manage information relating to the pupil life cycle from initial engagement to alumni stage. The solutions cover all aspects of school database management. iCS is a trusted telecoms provider of phone systems which have been specifically designed for schools. iCS has a wealth of experience in the education […]

Find out more

ics-telephony-SIP

SIP for schools

The financial pressure that all schools are under, is constantly hitting the news headlines. One of the areas where significant cost savings can be made is by switching to the latest phone system technology, specifically designed for schools. Not only that, does your school still operate on an ISDN2 or ISDN 30 phone line? If […]

Find out more

iCS_eggtimer_blog_Image

Call recording requirements under MiFID II

The Markets in Financial Instruments Directive II (MiFID II) will change businesses call recording policies. MiFID was first applied in the UK from November 2007, but this is being revised to improve the functioning of financial markets and strengthen investor protection. The changes are currently set to take effect from 3rd January 2018. Organisations affected by MiFID II […]

Find out more

security

Preventing Business Phone Systems from Cyber Attack

We recently saw yet another widespread global ransomware attack, which locked computers and demanded a significant payment to release the information. Systems in 64 countries, including the UK, were affected by this cyber attack. This high profile cyber attack, serves as a reminder just how important it is to stay vigilant online and protect your […]

Find out more

iCS_ISIP_SIP_Diagram

ISIP – ISDN to SIP Converters for Legacy PBXs

ISDN phone lines are being completely phased out within the next few years. There has never been a better time to consider switching your communications system to more sophisticated and agile technology. SIP Trunking Solutions explained Session Initiation Protocol (SIP) Trunking is a way of delivering voice services over the Internet. SIP can be supported on […]

Find out more

ics-telephony-SIP

Make calls for free, ask us how with SIP!

BT Group has set a date of 2025 to switch of ISDN phone services from its Public Switched Telephone Network (PSTN). Are you an ISDN2 or ISDN 30 customer and how does this affect you? BT Group will not be accepting any new orders or adjustments to services relating to any ISDN product as of […]

Find out more

security

Protect your business from phone hacking over bank holiday weekends

Hacking is constantly in the news. With a lovely long Bank Holiday weekend (for most) fast approaching, we are mindful that businesses will be closed for longer periods and this can be a time when phone hackers strike. We wanted to make our customers aware of the risk. Phone hacking can have devastating effects on your […]

Find out more

Pet Photo Competition Now Closed!

Thank you for all your entries. Our competition is now closed. We are working with a local animal charity to chose the best pet photo entry and will announce the winner shortly. Take a look our gallery here  According to research two-thirds of pet owners regularly share photos on their pets on social media. Pet photos […]

Find out more

Safeguarding of pupils remains constantly in the news

At a recent Headteachers Roundtable Summit, Stephen Tierney, a multi-academy (MAT) trust executive has suggested that a specialist body of safeguarding officers should be set up within or separately from Ofsted because current school inspections are too short to cover the issue properly. Safeguarding is clearly an area of concern for many Head teachers as […]

Find out more

The latest mobile developments from WMC 2017

This week has seen the world’s largest gathering for the mobile phone industry. Mobile World Congress 2017, an event organised by the GSMA and held in Barcelona, has just wrapped up. Most of the biggest phone-makers launched their latest handsets. And it was the most diverse range of devices we’ve seen in a long time. […]

Find out more

ics-telephony-SIP

The benefits of switching to a SIP system

BT intends to migrate all of its ISDN customers across to the IP network by 2025. Forward thinking businesses need not wait until then to update their phone system. They can have access to the ultra-modern and agile SIP solution right now. Session Initiation Protocol (SIP) Trunking is a way of delivering voice services over […]

Find out more

security

Phone hacking

Hacking is constantly in the news. With Christmas fast approaching, we are mindful that businesses will be closed for longer periods and this can be a time when phone hackers strike. We wanted to make our customers aware of the risk. Phone hacking can have devastating effects on your business, not just over Christmas but […]

Find out more

iCS-Christmas-opening-times

Christmas opening hours at iCS Communications

Message for all of our customers and suppliers. iCS Communications will be closing for Christmas 2016 at 5.00pm on Friday 23rd December. We will re-open on Tuesday 2nd January 2017, where normal business hours will operate. Over the festive period, we will operate a skeleton staff in Sales, Network Services and Support on the 28th – […]

Find out more

ics-table

Good supplier relationships are critical to business performance

Regardless of which industry sector, your business operates in, no business can live without its suppliers. From office supplies to telephone systems and more, a healthy relationship with every supplier is essential to every working organisation. Establishing strong, mutually beneficial long-term relationships with good strategic supplier relationship management is a critical step in improving performance […]

Find out more

ics-schools-telecoms

Efficient telecoms solutions for schools

During a period of significant change and mounting financial pressures, schools are changing the way they operate in order to maintain and improve education services. The main priority for schools is not just the results of SATs or CATs, GCSEs or A-levels – it is making sure that communications are the best they can be. […]

Find out more

splicecom-image

The benefits of a telecoms disaster recovery plan

How well and for how long would your business perform if your telephone system went down? When disasters occur, a company has a lot to deal with. Protecting your employees and assets is important, but keeping the business open to customers is paramount. This is why businesses should consider the benefits of a telecoms disaster […]

Find out more

Nigel-the-iCS-butcher

Are small business owners too busy for the latest tech?

What is your job title? Most of us can sum up what we do with one simple label. “I work in HR.” Oh “I deal with the finances.” Or “I’m a Sales Director.” Now try and imagine those people on an average Thursday morning. The HR person smiling sympathetically over a glass of water as […]

Find out more

telephony

Future-proofing your communications system – back to basics

“Future-proof” is an intimidatingly broad term – it essentially means being prepared for the development of your business, and that covers brand strategy, HR, a financial plan, tracking changes in your markets… But before getting swept up into a whole new ten year business plan, it is worth going back to the basics of what […]

Find out more

ics-office-move

Office move – communications system transfer

A recent news report by BBC tells of a business in London who undertook an office move last December. After they had completed the office move, the firm discovered that they did not have access to superfast broadband and they are still waiting for availability to the service several months later. The company has 12 […]

Find out more

Ofcom blog

Non-geographic service numbers: what will Ofcom’s changes involve?

Important changes to calls to non-geographic service numbers are set to come into force next month in a bid to make the cost of calling businesses and services clearer.

Find out more

ICS5

Buy Local, Buy British

Purchasing locally boosts the local economy, gives you better contact with the supplier and guarantees a better quality of service or...

Find out more

ICS6

BT Openreach Rolls Out More Fibre

Purchasing locally boosts the local economy, gives you better contact with the supplier and guarantees a better quality of service...

Find out more

article

Telecoms Jargon, Acronyms and Gobbledygook Explained

The world of telecommunication is filled with jargon and acronyms. Too often it’s only the professionals who know what...

Find out more

ICS7

What is the process of installing a new business phone system?

This is best described in bullet point fashion as there is a formula to follow – it’s like completing a successful jigsaw.

Find out more

ICS19

7 Reasons to Buy or Upgrade your Phone System

The modern day telephone has come a long way since the invention of the first electromagnetic telephone in...

Find out more

ICS22

Olympics – Travel Chaos and Flexible Working

The London Olympics are only 144 days away and the travelling conditions are predicted to be horrendous unless...

Find out more

article

See how our move was done

On the 22nd of July 2011 iCS moved offices from Ascot, Berkshire over to Camberley Surrey.

Find out more

article

Mobile phone shipments rise 13% to 361m

Mobile phone makers shipped 361 million handsets in the second quarter of this year, up 13% on the same period in 2010...

Find out more

article

Ofcom plans to upgrade telecoms services for disabled people

By law, communications providers must provide ‘text relay’ services for disabled consumers. This involves a relay...

Find out more

article

BlackBerry Tips – Backing up and Restoring

Today I’d like to show you just how easy it is to make a backup of your BlackBerry® Messenger (BBM™) contacts, and provide...

Find out more

ICS24

10 Must-Have Business Apps for 2011

These downloadable applications can improve productivity, ROI and time management for businesses of all sizes.

Find out more

article

HTC in Settlement Talks With Apple

Perhaps it’s a product of Schmidt’s carefree attitude or maybe it’s a little tinge of fear after their latest lost, but...

Find out more

ICS18

Blackberry firm shares fall 20%

Blackberry manufacturer Research in Motion has said it is to cut 2,000 jobs as part of a shake-up of its operations.

Find out more

ICS12

5 tips: How to move your telecoms with no impact to the business?

So how does a telecoms provider move their location with no impact to the company? 1. Early Planning...

Find out more

ICS16

The Phreaky Cost of Phone Hacking

The headlines are peppered with stories at the moment of News International’s phone hacking scandal.

Find out more

ICS14

Skype Vulnerabilities

Silly hackers are always trying to ruin the Internet and they have found yet another target in the form...

Find out more

ICS13

Social Bubble?

Has the thrill of the new - social media and ubiquitous connectivity - erased our memory of the last tech bubble's burst...

Find out more

article

“Pinging”

A former News of the World journalist's allegation the newspaper paid police to track mobile phones raises serious...

Find out more

article

Data breach rules

The European Commission (EC) is looking for input from telecoms operators, ISPs, Member States and national data...

Find out more

ICS17

iCS Top Tips – Blackberry

March 29, 2011 Ty W. original story from http://helpblog.blackberry.com A simple way to personalize...

Find out more

ICS27

The Pitfalls of Excess Construction

“Excess Construction” is a term for the charge BT levies to install extra cabling to deliver a line to you. Only people who...

Find out more

ICS26

It’s Survey Time

iCS need your help to gather as much information as possible regarding your understanding of Internet, Computer...

Find out more

article

Roaming Charges to be Capped

The European Commission are pushing radical proposals to try and boost competition for mobile phone use when abroad by...

Find out more

article

iCS Video News – Splicecom PCS Walkthrough

This is a series of Videos made by the staff at iCS to help you with the basics of a new phone system, from Answering calls...

Find out more

article

TV Radio Spectrum for Mobile Broadband

A report in this weeks Cellular news inverstigates the fact that UK Tech Firms are to research TV Radio Spectrum...

Find out more

article

Net Neutrality

What could this story mean for mobile technology? Could this ruling stay inside the Dutch borders or open up a raft...

Find out more

article

BT & Talk Talk

An appeal launched by broadband service providers BT and TalkTalk against their judicial review of the Digital Economy Act (DEA)...

Find out more

article

BT React?

We have all seen the bad press regarding BT's roll-out of FTTC. But are BT now reacting to this growing pressure to deliver...

Find out more

article

iCS Turn 22

Black Sabbath were getting ready for a tour Pittsburgh, people were commemorating the 44th anniversary of D-Day...

Find out more

ICS25

iPhone-5 will have to wait

A series of new developments has shed some light on Apple’s product roadmap for the coming year.

Find out more

article

BETT Show News

iCS are pleased to be exhibiting at the BETT Show at London Olympia. The BETT show is the biggest education...

Find out more

article

iCS Video News – Mobile Wrap Up

As expected the smartphone have been the star of 2010 with a massive 70% growth. Best Regards...

Find out more

article

BT Openreach Snow Update 02 December 2010

For those customers that are expecting new phone lines to be provisioned, the severe weather conditions are continuing...

Find out more

article

iCS Video News – Mobile VoIP

Mobile users are using data for VoIP calls. Using the internet for calls can save money. Best Regards,...

Find out more

article

Hosted Telephony Growth

At iCS we have been following the development of IP based services with great interest. Unlike very early adopters, before we...

Find out more

article

Phone Phreaking

Have you ever been saddled with a large phone bill full of calls you didn't make? Well 40% of UK businesses have.

Find out more

article

DECT – VoIP, whatever next

Spent some time looking at the fairly new range of Panasonic DECT handsets. As you'd expect, they're very solid well-built little devices.

Find out more

article

SpliceCom – Updates

SpliceCom have been working on a few new bits and bobs recently. Here's an overview. The recent version...

Find out more

article

First Thoughts – Avaya IP Office Release 6

The soon to be released IP Office Version 6 software release is to include some long awaited and interesting new features...

Find out more

article

Slim-a-Thon Launch

We’re a week in to the iCS Slim-a-Thon. Sixteen of us are taking part and aiming to loose a combined weight of just under 15 stone.

Find out more

article

iCS First Blog

Welcome to the first iCS Blog entry. Now that our website has been refreshed we’ve finally got the tools to deliver fresh news...

Find out more

iCS_Feature_Image_Golf

iCS and Freestyle IT enjoy a great round of golf!

This week saw iCS take part in a golf event, hosted at the Meon Valley Marriot Hotel and Country Club in Hampshire, which has two renowned golf courses. The golf day was hosted by Grand Café part of the Delicious Dining Group, on Tuesday 26th September. Peter Cooper Motor Group kindly invited iCS to enter […]

Find out more

iCS-schools-telecoms_v2

Telecoms integration with schools databases

SIMS and PASS are comprehensive solutions that manage information relating to the pupil life cycle from initial engagement to alumni stage. The solutions cover all aspects of school database management. iCS is a trusted telecoms provider of phone systems which have been specifically designed for schools. iCS has a wealth of experience in the education […]

Find out more

ics-telephony-SIP

SIP for schools

The financial pressure that all schools are under, is constantly hitting the news headlines. One of the areas where significant cost savings can be made is by switching to the latest phone system technology, specifically designed for schools. Not only that, does your school still operate on an ISDN2 or ISDN 30 phone line? If […]

Find out more

iCS_eggtimer_blog_Image

Call recording requirements under MiFID II

The Markets in Financial Instruments Directive II (MiFID II) will change businesses call recording policies. MiFID was first applied in the UK from November 2007, but this is being revised to improve the functioning of financial markets and strengthen investor protection. The changes are currently set to take effect from 3rd January 2018. Organisations affected by MiFID II […]

Find out more

security

Preventing Business Phone Systems from Cyber Attack

We recently saw yet another widespread global ransomware attack, which locked computers and demanded a significant payment to release the information. Systems in 64 countries, including the UK, were affected by this cyber attack. This high profile cyber attack, serves as a reminder just how important it is to stay vigilant online and protect your […]

Find out more

iCS_ISIP_SIP_Diagram

ISIP – ISDN to SIP Converters for Legacy PBXs

ISDN phone lines are being completely phased out within the next few years. There has never been a better time to consider switching your communications system to more sophisticated and agile technology. SIP Trunking Solutions explained Session Initiation Protocol (SIP) Trunking is a way of delivering voice services over the Internet. SIP can be supported on […]

Find out more

ics-telephony-SIP

Make calls for free, ask us how with SIP!

BT Group has set a date of 2025 to switch of ISDN phone services from its Public Switched Telephone Network (PSTN). Are you an ISDN2 or ISDN 30 customer and how does this affect you? BT Group will not be accepting any new orders or adjustments to services relating to any ISDN product as of […]

Find out more

security

Protect your business from phone hacking over bank holiday weekends

Hacking is constantly in the news. With a lovely long Bank Holiday weekend (for most) fast approaching, we are mindful that businesses will be closed for longer periods and this can be a time when phone hackers strike. We wanted to make our customers aware of the risk. Phone hacking can have devastating effects on your […]

Find out more

Pet Photo Competition Now Closed!

Thank you for all your entries. Our competition is now closed. We are working with a local animal charity to chose the best pet photo entry and will announce the winner shortly. Take a look our gallery here  According to research two-thirds of pet owners regularly share photos on their pets on social media. Pet photos […]

Find out more

Safeguarding of pupils remains constantly in the news

At a recent Headteachers Roundtable Summit, Stephen Tierney, a multi-academy (MAT) trust executive has suggested that a specialist body of safeguarding officers should be set up within or separately from Ofsted because current school inspections are too short to cover the issue properly. Safeguarding is clearly an area of concern for many Head teachers as […]

Find out more

The latest mobile developments from WMC 2017

This week has seen the world’s largest gathering for the mobile phone industry. Mobile World Congress 2017, an event organised by the GSMA and held in Barcelona, has just wrapped up. Most of the biggest phone-makers launched their latest handsets. And it was the most diverse range of devices we’ve seen in a long time. […]

Find out more

ics-telephony-SIP

The benefits of switching to a SIP system

BT intends to migrate all of its ISDN customers across to the IP network by 2025. Forward thinking businesses need not wait until then to update their phone system. They can have access to the ultra-modern and agile SIP solution right now. Session Initiation Protocol (SIP) Trunking is a way of delivering voice services over […]

Find out more

security

Phone hacking

Hacking is constantly in the news. With Christmas fast approaching, we are mindful that businesses will be closed for longer periods and this can be a time when phone hackers strike. We wanted to make our customers aware of the risk. Phone hacking can have devastating effects on your business, not just over Christmas but […]

Find out more

iCS-Christmas-opening-times

Christmas opening hours at iCS Communications

Message for all of our customers and suppliers. iCS Communications will be closing for Christmas 2016 at 5.00pm on Friday 23rd December. We will re-open on Tuesday 2nd January 2017, where normal business hours will operate. Over the festive period, we will operate a skeleton staff in Sales, Network Services and Support on the 28th – […]

Find out more

ics-table

Good supplier relationships are critical to business performance

Regardless of which industry sector, your business operates in, no business can live without its suppliers. From office supplies to telephone systems and more, a healthy relationship with every supplier is essential to every working organisation. Establishing strong, mutually beneficial long-term relationships with good strategic supplier relationship management is a critical step in improving performance […]

Find out more

ics-schools-telecoms

Efficient telecoms solutions for schools

During a period of significant change and mounting financial pressures, schools are changing the way they operate in order to maintain and improve education services. The main priority for schools is not just the results of SATs or CATs, GCSEs or A-levels – it is making sure that communications are the best they can be. […]

Find out more

splicecom-image

The benefits of a telecoms disaster recovery plan

How well and for how long would your business perform if your telephone system went down? When disasters occur, a company has a lot to deal with. Protecting your employees and assets is important, but keeping the business open to customers is paramount. This is why businesses should consider the benefits of a telecoms disaster […]

Find out more

Nigel-the-iCS-butcher

Are small business owners too busy for the latest tech?

What is your job title? Most of us can sum up what we do with one simple label. “I work in HR.” Oh “I deal with the finances.” Or “I’m a Sales Director.” Now try and imagine those people on an average Thursday morning. The HR person smiling sympathetically over a glass of water as […]

Find out more

telephony

Future-proofing your communications system – back to basics

“Future-proof” is an intimidatingly broad term – it essentially means being prepared for the development of your business, and that covers brand strategy, HR, a financial plan, tracking changes in your markets… But before getting swept up into a whole new ten year business plan, it is worth going back to the basics of what […]

Find out more

ics-office-move

Office move – communications system transfer

A recent news report by BBC tells of a business in London who undertook an office move last December. After they had completed the office move, the firm discovered that they did not have access to superfast broadband and they are still waiting for availability to the service several months later. The company has 12 […]

Find out more

Ofcom blog

Non-geographic service numbers: what will Ofcom’s changes involve?

Important changes to calls to non-geographic service numbers are set to come into force next month in a bid to make the cost of calling businesses and services clearer.

Find out more

ICS5

Buy Local, Buy British

Purchasing locally boosts the local economy, gives you better contact with the supplier and guarantees a better quality of service or...

Find out more

ICS6

BT Openreach Rolls Out More Fibre

Purchasing locally boosts the local economy, gives you better contact with the supplier and guarantees a better quality of service...

Find out more

article

Telecoms Jargon, Acronyms and Gobbledygook Explained

The world of telecommunication is filled with jargon and acronyms. Too often it’s only the professionals who know what...

Find out more

ICS7

What is the process of installing a new business phone system?

This is best described in bullet point fashion as there is a formula to follow – it’s like completing a successful jigsaw.

Find out more

ICS19

7 Reasons to Buy or Upgrade your Phone System

The modern day telephone has come a long way since the invention of the first electromagnetic telephone in...

Find out more

ICS22

Olympics – Travel Chaos and Flexible Working

The London Olympics are only 144 days away and the travelling conditions are predicted to be horrendous unless...

Find out more

article

See how our move was done

On the 22nd of July 2011 iCS moved offices from Ascot, Berkshire over to Camberley Surrey.

Find out more

article

Mobile phone shipments rise 13% to 361m

Mobile phone makers shipped 361 million handsets in the second quarter of this year, up 13% on the same period in 2010...

Find out more

article

Ofcom plans to upgrade telecoms services for disabled people

By law, communications providers must provide ‘text relay’ services for disabled consumers. This involves a relay...

Find out more

article

BlackBerry Tips – Backing up and Restoring

Today I’d like to show you just how easy it is to make a backup of your BlackBerry® Messenger (BBM™) contacts, and provide...

Find out more

ICS24

10 Must-Have Business Apps for 2011

These downloadable applications can improve productivity, ROI and time management for businesses of all sizes.

Find out more

article

HTC in Settlement Talks With Apple

Perhaps it’s a product of Schmidt’s carefree attitude or maybe it’s a little tinge of fear after their latest lost, but...

Find out more

ICS18

Blackberry firm shares fall 20%

Blackberry manufacturer Research in Motion has said it is to cut 2,000 jobs as part of a shake-up of its operations.

Find out more

ICS12

5 tips: How to move your telecoms with no impact to the business?

So how does a telecoms provider move their location with no impact to the company? 1. Early Planning...

Find out more

ICS16

The Phreaky Cost of Phone Hacking

The headlines are peppered with stories at the moment of News International’s phone hacking scandal.

Find out more

ICS14

Skype Vulnerabilities

Silly hackers are always trying to ruin the Internet and they have found yet another target in the form...

Find out more

ICS13

Social Bubble?

Has the thrill of the new - social media and ubiquitous connectivity - erased our memory of the last tech bubble's burst...

Find out more

article

“Pinging”

A former News of the World journalist's allegation the newspaper paid police to track mobile phones raises serious...

Find out more

article

Data breach rules

The European Commission (EC) is looking for input from telecoms operators, ISPs, Member States and national data...

Find out more

ICS17

iCS Top Tips – Blackberry

March 29, 2011 Ty W. original story from http://helpblog.blackberry.com A simple way to personalize...

Find out more

ICS27

The Pitfalls of Excess Construction

“Excess Construction” is a term for the charge BT levies to install extra cabling to deliver a line to you. Only people who...

Find out more

ICS26

It’s Survey Time

iCS need your help to gather as much information as possible regarding your understanding of Internet, Computer...

Find out more

article

Roaming Charges to be Capped

The European Commission are pushing radical proposals to try and boost competition for mobile phone use when abroad by...

Find out more

article

iCS Video News – Splicecom PCS Walkthrough

This is a series of Videos made by the staff at iCS to help you with the basics of a new phone system, from Answering calls...

Find out more

article

TV Radio Spectrum for Mobile Broadband

A report in this weeks Cellular news inverstigates the fact that UK Tech Firms are to research TV Radio Spectrum...

Find out more

article

Net Neutrality

What could this story mean for mobile technology? Could this ruling stay inside the Dutch borders or open up a raft...

Find out more

article

BT & Talk Talk

An appeal launched by broadband service providers BT and TalkTalk against their judicial review of the Digital Economy Act (DEA)...

Find out more

article

BT React?

We have all seen the bad press regarding BT's roll-out of FTTC. But are BT now reacting to this growing pressure to deliver...

Find out more

article

iCS Turn 22

Black Sabbath were getting ready for a tour Pittsburgh, people were commemorating the 44th anniversary of D-Day...

Find out more

ICS25

iPhone-5 will have to wait

A series of new developments has shed some light on Apple’s product roadmap for the coming year.

Find out more

article

BETT Show News

iCS are pleased to be exhibiting at the BETT Show at London Olympia. The BETT show is the biggest education...

Find out more

article

iCS Video News – Mobile Wrap Up

As expected the smartphone have been the star of 2010 with a massive 70% growth. Best Regards...

Find out more

article

BT Openreach Snow Update 02 December 2010

For those customers that are expecting new phone lines to be provisioned, the severe weather conditions are continuing...

Find out more

article

iCS Video News – Mobile VoIP

Mobile users are using data for VoIP calls. Using the internet for calls can save money. Best Regards,...

Find out more

article

Hosted Telephony Growth

At iCS we have been following the development of IP based services with great interest. Unlike very early adopters, before we...

Find out more

article

Phone Phreaking

Have you ever been saddled with a large phone bill full of calls you didn't make? Well 40% of UK businesses have.

Find out more

article

DECT – VoIP, whatever next

Spent some time looking at the fairly new range of Panasonic DECT handsets. As you'd expect, they're very solid well-built little devices.

Find out more

article

SpliceCom – Updates

SpliceCom have been working on a few new bits and bobs recently. Here's an overview. The recent version...

Find out more

article

First Thoughts – Avaya IP Office Release 6

The soon to be released IP Office Version 6 software release is to include some long awaited and interesting new features...

Find out more

article

Slim-a-Thon Launch

We’re a week in to the iCS Slim-a-Thon. Sixteen of us are taking part and aiming to loose a combined weight of just under 15 stone.

Find out more

article

iCS First Blog

Welcome to the first iCS Blog entry. Now that our website has been refreshed we’ve finally got the tools to deliver fresh news...

Find out more

iCS_Feature_Image_Golf

iCS and Freestyle IT enjoy a great round of golf!

This week saw iCS take part in a golf event, hosted at the Meon Valley Marriot Hotel and Country Club in Hampshire, which has two renowned golf courses. The golf day was hosted by Grand Café part of the Delicious Dining Group, on Tuesday 26th September. Peter Cooper Motor Group kindly invited iCS to enter […]

Find out more

iCS-schools-telecoms_v2

Telecoms integration with schools databases

SIMS and PASS are comprehensive solutions that manage information relating to the pupil life cycle from initial engagement to alumni stage. The solutions cover all aspects of school database management. iCS is a trusted telecoms provider of phone systems which have been specifically designed for schools. iCS has a wealth of experience in the education […]

Find out more

ics-telephony-SIP

SIP for schools

The financial pressure that all schools are under, is constantly hitting the news headlines. One of the areas where significant cost savings can be made is by switching to the latest phone system technology, specifically designed for schools. Not only that, does your school still operate on an ISDN2 or ISDN 30 phone line? If […]

Find out more

iCS_eggtimer_blog_Image

Call recording requirements under MiFID II

The Markets in Financial Instruments Directive II (MiFID II) will change businesses call recording policies. MiFID was first applied in the UK from November 2007, but this is being revised to improve the functioning of financial markets and strengthen investor protection. The changes are currently set to take effect from 3rd January 2018. Organisations affected by MiFID II […]

Find out more

security

Preventing Business Phone Systems from Cyber Attack

We recently saw yet another widespread global ransomware attack, which locked computers and demanded a significant payment to release the information. Systems in 64 countries, including the UK, were affected by this cyber attack. This high profile cyber attack, serves as a reminder just how important it is to stay vigilant online and protect your […]

Find out more

iCS_ISIP_SIP_Diagram

ISIP – ISDN to SIP Converters for Legacy PBXs

ISDN phone lines are being completely phased out within the next few years. There has never been a better time to consider switching your communications system to more sophisticated and agile technology. SIP Trunking Solutions explained Session Initiation Protocol (SIP) Trunking is a way of delivering voice services over the Internet. SIP can be supported on […]

Find out more

ics-telephony-SIP

Make calls for free, ask us how with SIP!

BT Group has set a date of 2025 to switch of ISDN phone services from its Public Switched Telephone Network (PSTN). Are you an ISDN2 or ISDN 30 customer and how does this affect you? BT Group will not be accepting any new orders or adjustments to services relating to any ISDN product as of […]

Find out more

security

Protect your business from phone hacking over bank holiday weekends

Hacking is constantly in the news. With a lovely long Bank Holiday weekend (for most) fast approaching, we are mindful that businesses will be closed for longer periods and this can be a time when phone hackers strike. We wanted to make our customers aware of the risk. Phone hacking can have devastating effects on your […]

Find out more

Pet Photo Competition Now Closed!

Thank you for all your entries. Our competition is now closed. We are working with a local animal charity to chose the best pet photo entry and will announce the winner shortly. Take a look our gallery here  According to research two-thirds of pet owners regularly share photos on their pets on social media. Pet photos […]

Find out more

Safeguarding of pupils remains constantly in the news

At a recent Headteachers Roundtable Summit, Stephen Tierney, a multi-academy (MAT) trust executive has suggested that a specialist body of safeguarding officers should be set up within or separately from Ofsted because current school inspections are too short to cover the issue properly. Safeguarding is clearly an area of concern for many Head teachers as […]

Find out more

The latest mobile developments from WMC 2017

This week has seen the world’s largest gathering for the mobile phone industry. Mobile World Congress 2017, an event organised by the GSMA and held in Barcelona, has just wrapped up. Most of the biggest phone-makers launched their latest handsets. And it was the most diverse range of devices we’ve seen in a long time. […]

Find out more

ics-telephony-SIP

The benefits of switching to a SIP system

BT intends to migrate all of its ISDN customers across to the IP network by 2025. Forward thinking businesses need not wait until then to update their phone system. They can have access to the ultra-modern and agile SIP solution right now. Session Initiation Protocol (SIP) Trunking is a way of delivering voice services over […]

Find out more

security

Phone hacking

Hacking is constantly in the news. With Christmas fast approaching, we are mindful that businesses will be closed for longer periods and this can be a time when phone hackers strike. We wanted to make our customers aware of the risk. Phone hacking can have devastating effects on your business, not just over Christmas but […]

Find out more

iCS-Christmas-opening-times

Christmas opening hours at iCS Communications

Message for all of our customers and suppliers. iCS Communications will be closing for Christmas 2016 at 5.00pm on Friday 23rd December. We will re-open on Tuesday 2nd January 2017, where normal business hours will operate. Over the festive period, we will operate a skeleton staff in Sales, Network Services and Support on the 28th – […]

Find out more

ics-table

Good supplier relationships are critical to business performance

Regardless of which industry sector, your business operates in, no business can live without its suppliers. From office supplies to telephone systems and more, a healthy relationship with every supplier is essential to every working organisation. Establishing strong, mutually beneficial long-term relationships with good strategic supplier relationship management is a critical step in improving performance […]

Find out more

ics-schools-telecoms

Efficient telecoms solutions for schools

During a period of significant change and mounting financial pressures, schools are changing the way they operate in order to maintain and improve education services. The main priority for schools is not just the results of SATs or CATs, GCSEs or A-levels – it is making sure that communications are the best they can be. […]

Find out more

splicecom-image

The benefits of a telecoms disaster recovery plan

How well and for how long would your business perform if your telephone system went down? When disasters occur, a company has a lot to deal with. Protecting your employees and assets is important, but keeping the business open to customers is paramount. This is why businesses should consider the benefits of a telecoms disaster […]

Find out more

Nigel-the-iCS-butcher

Are small business owners too busy for the latest tech?

What is your job title? Most of us can sum up what we do with one simple label. “I work in HR.” Oh “I deal with the finances.” Or “I’m a Sales Director.” Now try and imagine those people on an average Thursday morning. The HR person smiling sympathetically over a glass of water as […]

Find out more

telephony

Future-proofing your communications system – back to basics

“Future-proof” is an intimidatingly broad term – it essentially means being prepared for the development of your business, and that covers brand strategy, HR, a financial plan, tracking changes in your markets… But before getting swept up into a whole new ten year business plan, it is worth going back to the basics of what […]

Find out more

ics-office-move

Office move – communications system transfer

A recent news report by BBC tells of a business in London who undertook an office move last December. After they had completed the office move, the firm discovered that they did not have access to superfast broadband and they are still waiting for availability to the service several months later. The company has 12 […]

Find out more

Ofcom blog

Non-geographic service numbers: what will Ofcom’s changes involve?

Important changes to calls to non-geographic service numbers are set to come into force next month in a bid to make the cost of calling businesses and services clearer.

Find out more

ICS5

Buy Local, Buy British

Purchasing locally boosts the local economy, gives you better contact with the supplier and guarantees a better quality of service or...

Find out more

ICS6

BT Openreach Rolls Out More Fibre

Purchasing locally boosts the local economy, gives you better contact with the supplier and guarantees a better quality of service...

Find out more

article

Telecoms Jargon, Acronyms and Gobbledygook Explained

The world of telecommunication is filled with jargon and acronyms. Too often it’s only the professionals who know what...

Find out more

ICS7

What is the process of installing a new business phone system?

This is best described in bullet point fashion as there is a formula to follow – it’s like completing a successful jigsaw.

Find out more

ICS19

7 Reasons to Buy or Upgrade your Phone System

The modern day telephone has come a long way since the invention of the first electromagnetic telephone in...

Find out more

ICS22

Olympics – Travel Chaos and Flexible Working

The London Olympics are only 144 days away and the travelling conditions are predicted to be horrendous unless...

Find out more

article

See how our move was done

On the 22nd of July 2011 iCS moved offices from Ascot, Berkshire over to Camberley Surrey.

Find out more

article

Mobile phone shipments rise 13% to 361m

Mobile phone makers shipped 361 million handsets in the second quarter of this year, up 13% on the same period in 2010...

Find out more

article

Ofcom plans to upgrade telecoms services for disabled people

By law, communications providers must provide ‘text relay’ services for disabled consumers. This involves a relay...

Find out more

article

BlackBerry Tips – Backing up and Restoring

Today I’d like to show you just how easy it is to make a backup of your BlackBerry® Messenger (BBM™) contacts, and provide...

Find out more

ICS24

10 Must-Have Business Apps for 2011

These downloadable applications can improve productivity, ROI and time management for businesses of all sizes.

Find out more

article

HTC in Settlement Talks With Apple

Perhaps it’s a product of Schmidt’s carefree attitude or maybe it’s a little tinge of fear after their latest lost, but...

Find out more

ICS18

Blackberry firm shares fall 20%

Blackberry manufacturer Research in Motion has said it is to cut 2,000 jobs as part of a shake-up of its operations.

Find out more

ICS12

5 tips: How to move your telecoms with no impact to the business?

So how does a telecoms provider move their location with no impact to the company? 1. Early Planning...

Find out more

ICS16

The Phreaky Cost of Phone Hacking

The headlines are peppered with stories at the moment of News International’s phone hacking scandal.

Find out more

ICS14

Skype Vulnerabilities

Silly hackers are always trying to ruin the Internet and they have found yet another target in the form...

Find out more

ICS13

Social Bubble?

Has the thrill of the new - social media and ubiquitous connectivity - erased our memory of the last tech bubble's burst...

Find out more

article

“Pinging”

A former News of the World journalist's allegation the newspaper paid police to track mobile phones raises serious...

Find out more

article

Data breach rules

The European Commission (EC) is looking for input from telecoms operators, ISPs, Member States and national data...

Find out more

ICS17

iCS Top Tips – Blackberry

March 29, 2011 Ty W. original story from http://helpblog.blackberry.com A simple way to personalize...

Find out more

ICS27

The Pitfalls of Excess Construction

“Excess Construction” is a term for the charge BT levies to install extra cabling to deliver a line to you. Only people who...

Find out more

ICS26

It’s Survey Time

iCS need your help to gather as much information as possible regarding your understanding of Internet, Computer...

Find out more

article

Roaming Charges to be Capped

The European Commission are pushing radical proposals to try and boost competition for mobile phone use when abroad by...

Find out more

article

iCS Video News – Splicecom PCS Walkthrough

This is a series of Videos made by the staff at iCS to help you with the basics of a new phone system, from Answering calls...

Find out more

article

TV Radio Spectrum for Mobile Broadband

A report in this weeks Cellular news inverstigates the fact that UK Tech Firms are to research TV Radio Spectrum...

Find out more

article

Net Neutrality

What could this story mean for mobile technology? Could this ruling stay inside the Dutch borders or open up a raft...

Find out more

article

BT & Talk Talk

An appeal launched by broadband service providers BT and TalkTalk against their judicial review of the Digital Economy Act (DEA)...

Find out more

article

BT React?

We have all seen the bad press regarding BT's roll-out of FTTC. But are BT now reacting to this growing pressure to deliver...

Find out more

article

iCS Turn 22

Black Sabbath were getting ready for a tour Pittsburgh, people were commemorating the 44th anniversary of D-Day...

Find out more

ICS25

iPhone-5 will have to wait

A series of new developments has shed some light on Apple’s product roadmap for the coming year.

Find out more

article

BETT Show News

iCS are pleased to be exhibiting at the BETT Show at London Olympia. The BETT show is the biggest education...

Find out more

article

iCS Video News – Mobile Wrap Up

As expected the smartphone have been the star of 2010 with a massive 70% growth. Best Regards...

Find out more

article

BT Openreach Snow Update 02 December 2010

For those customers that are expecting new phone lines to be provisioned, the severe weather conditions are continuing...

Find out more

article

iCS Video News – Mobile VoIP

Mobile users are using data for VoIP calls. Using the internet for calls can save money. Best Regards,...

Find out more

article

Hosted Telephony Growth

At iCS we have been following the development of IP based services with great interest. Unlike very early adopters, before we...

Find out more

article

Phone Phreaking

Have you ever been saddled with a large phone bill full of calls you didn't make? Well 40% of UK businesses have.

Find out more

article

DECT – VoIP, whatever next

Spent some time looking at the fairly new range of Panasonic DECT handsets. As you'd expect, they're very solid well-built little devices.

Find out more

article

SpliceCom – Updates

SpliceCom have been working on a few new bits and bobs recently. Here's an overview. The recent version...

Find out more

article

First Thoughts – Avaya IP Office Release 6

The soon to be released IP Office Version 6 software release is to include some long awaited and interesting new features...

Find out more

article

Slim-a-Thon Launch

We’re a week in to the iCS Slim-a-Thon. Sixteen of us are taking part and aiming to loose a combined weight of just under 15 stone.

Find out more

article

iCS First Blog

Welcome to the first iCS Blog entry. Now that our website has been refreshed we’ve finally got the tools to deliver fresh news...

Find out more

iCS_Feature_Image_Golf

iCS and Freestyle IT enjoy a great round of golf!

This week saw iCS take part in a golf event, hosted at the Meon Valley Marriot Hotel and Country Club in Hampshire, which has two renowned golf courses. The golf day was hosted by Grand Café part of the Delicious Dining Group, on Tuesday 26th September. Peter Cooper Motor Group kindly invited iCS to enter […]

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iCS-schools-telecoms_v2

Telecoms integration with schools databases

SIMS and PASS are comprehensive solutions that manage information relating to the pupil life cycle from initial engagement to alumni stage. The solutions cover all aspects of school database management. iCS is a trusted telecoms provider of phone systems which have been specifically designed for schools. iCS has a wealth of experience in the education […]

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ics-telephony-SIP

SIP for schools

The financial pressure that all schools are under, is constantly hitting the news headlines. One of the areas where significant cost savings can be made is by switching to the latest phone system technology, specifically designed for schools. Not only that, does your school still operate on an ISDN2 or ISDN 30 phone line? If […]

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iCS_eggtimer_blog_Image

Call recording requirements under MiFID II

The Markets in Financial Instruments Directive II (MiFID II) will change businesses call recording policies. MiFID was first applied in the UK from November 2007, but this is being revised to improve the functioning of financial markets and strengthen investor protection. The changes are currently set to take effect from 3rd January 2018. Organisations affected by MiFID II […]

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security

Preventing Business Phone Systems from Cyber Attack

We recently saw yet another widespread global ransomware attack, which locked computers and demanded a significant payment to release the information. Systems in 64 countries, including the UK, were affected by this cyber attack. This high profile cyber attack, serves as a reminder just how important it is to stay vigilant online and protect your […]

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iCS_ISIP_SIP_Diagram

ISIP – ISDN to SIP Converters for Legacy PBXs

ISDN phone lines are being completely phased out within the next few years. There has never been a better time to consider switching your communications system to more sophisticated and agile technology. SIP Trunking Solutions explained Session Initiation Protocol (SIP) Trunking is a way of delivering voice services over the Internet. SIP can be supported on […]

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ics-telephony-SIP

Make calls for free, ask us how with SIP!

BT Group has set a date of 2025 to switch of ISDN phone services from its Public Switched Telephone Network (PSTN). Are you an ISDN2 or ISDN 30 customer and how does this affect you? BT Group will not be accepting any new orders or adjustments to services relating to any ISDN product as of […]

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security

Protect your business from phone hacking over bank holiday weekends

Hacking is constantly in the news. With a lovely long Bank Holiday weekend (for most) fast approaching, we are mindful that businesses will be closed for longer periods and this can be a time when phone hackers strike. We wanted to make our customers aware of the risk. Phone hacking can have devastating effects on your […]

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Pet Photo Competition Now Closed!

Thank you for all your entries. Our competition is now closed. We are working with a local animal charity to chose the best pet photo entry and will announce the winner shortly. Take a look our gallery here  According to research two-thirds of pet owners regularly share photos on their pets on social media. Pet photos […]

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Safeguarding of pupils remains constantly in the news

At a recent Headteachers Roundtable Summit, Stephen Tierney, a multi-academy (MAT) trust executive has suggested that a specialist body of safeguarding officers should be set up within or separately from Ofsted because current school inspections are too short to cover the issue properly. Safeguarding is clearly an area of concern for many Head teachers as […]

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The latest mobile developments from WMC 2017

This week has seen the world’s largest gathering for the mobile phone industry. Mobile World Congress 2017, an event organised by the GSMA and held in Barcelona, has just wrapped up. Most of the biggest phone-makers launched their latest handsets. And it was the most diverse range of devices we’ve seen in a long time. […]

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ics-telephony-SIP

The benefits of switching to a SIP system

BT intends to migrate all of its ISDN customers across to the IP network by 2025. Forward thinking businesses need not wait until then to update their phone system. They can have access to the ultra-modern and agile SIP solution right now. Session Initiation Protocol (SIP) Trunking is a way of delivering voice services over […]

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security

Phone hacking

Hacking is constantly in the news. With Christmas fast approaching, we are mindful that businesses will be closed for longer periods and this can be a time when phone hackers strike. We wanted to make our customers aware of the risk. Phone hacking can have devastating effects on your business, not just over Christmas but […]

Find out more

iCS-Christmas-opening-times

Christmas opening hours at iCS Communications

Message for all of our customers and suppliers. iCS Communications will be closing for Christmas 2016 at 5.00pm on Friday 23rd December. We will re-open on Tuesday 2nd January 2017, where normal business hours will operate. Over the festive period, we will operate a skeleton staff in Sales, Network Services and Support on the 28th – […]

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ics-table

Good supplier relationships are critical to business performance

Regardless of which industry sector, your business operates in, no business can live without its suppliers. From office supplies to telephone systems and more, a healthy relationship with every supplier is essential to every working organisation. Establishing strong, mutually beneficial long-term relationships with good strategic supplier relationship management is a critical step in improving performance […]

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ics-schools-telecoms

Efficient telecoms solutions for schools

During a period of significant change and mounting financial pressures, schools are changing the way they operate in order to maintain and improve education services. The main priority for schools is not just the results of SATs or CATs, GCSEs or A-levels – it is making sure that communications are the best they can be. […]

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splicecom-image

The benefits of a telecoms disaster recovery plan

How well and for how long would your business perform if your telephone system went down? When disasters occur, a company has a lot to deal with. Protecting your employees and assets is important, but keeping the business open to customers is paramount. This is why businesses should consider the benefits of a telecoms disaster […]

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Nigel-the-iCS-butcher

Are small business owners too busy for the latest tech?

What is your job title? Most of us can sum up what we do with one simple label. “I work in HR.” Oh “I deal with the finances.” Or “I’m a Sales Director.” Now try and imagine those people on an average Thursday morning. The HR person smiling sympathetically over a glass of water as […]

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telephony

Future-proofing your communications system – back to basics

“Future-proof” is an intimidatingly broad term – it essentially means being prepared for the development of your business, and that covers brand strategy, HR, a financial plan, tracking changes in your markets… But before getting swept up into a whole new ten year business plan, it is worth going back to the basics of what […]

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ics-office-move

Office move – communications system transfer

A recent news report by BBC tells of a business in London who undertook an office move last December. After they had completed the office move, the firm discovered that they did not have access to superfast broadband and they are still waiting for availability to the service several months later. The company has 12 […]

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Ofcom blog

Non-geographic service numbers: what will Ofcom’s changes involve?

Important changes to calls to non-geographic service numbers are set to come into force next month in a bid to make the cost of calling businesses and services clearer.

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ICS5

Buy Local, Buy British

Purchasing locally boosts the local economy, gives you better contact with the supplier and guarantees a better quality of service or...

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ICS6

BT Openreach Rolls Out More Fibre

Purchasing locally boosts the local economy, gives you better contact with the supplier and guarantees a better quality of service...

Find out more

article

Telecoms Jargon, Acronyms and Gobbledygook Explained

The world of telecommunication is filled with jargon and acronyms. Too often it’s only the professionals who know what...

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ICS7

What is the process of installing a new business phone system?

This is best described in bullet point fashion as there is a formula to follow – it’s like completing a successful jigsaw.

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ICS19

7 Reasons to Buy or Upgrade your Phone System

The modern day telephone has come a long way since the invention of the first electromagnetic telephone in...

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ICS22

Olympics – Travel Chaos and Flexible Working

The London Olympics are only 144 days away and the travelling conditions are predicted to be horrendous unless...

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article

See how our move was done

On the 22nd of July 2011 iCS moved offices from Ascot, Berkshire over to Camberley Surrey.

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article

Mobile phone shipments rise 13% to 361m

Mobile phone makers shipped 361 million handsets in the second quarter of this year, up 13% on the same period in 2010...

Find out more

article

Ofcom plans to upgrade telecoms services for disabled people

By law, communications providers must provide ‘text relay’ services for disabled consumers. This involves a relay...

Find out more

article

BlackBerry Tips – Backing up and Restoring

Today I’d like to show you just how easy it is to make a backup of your BlackBerry® Messenger (BBM™) contacts, and provide...

Find out more

ICS24

10 Must-Have Business Apps for 2011

These downloadable applications can improve productivity, ROI and time management for businesses of all sizes.

Find out more

article

HTC in Settlement Talks With Apple

Perhaps it’s a product of Schmidt’s carefree attitude or maybe it’s a little tinge of fear after their latest lost, but...

Find out more

ICS18

Blackberry firm shares fall 20%

Blackberry manufacturer Research in Motion has said it is to cut 2,000 jobs as part of a shake-up of its operations.

Find out more

ICS12

5 tips: How to move your telecoms with no impact to the business?

So how does a telecoms provider move their location with no impact to the company? 1. Early Planning...

Find out more

ICS16

The Phreaky Cost of Phone Hacking

The headlines are peppered with stories at the moment of News International’s phone hacking scandal.

Find out more

ICS14

Skype Vulnerabilities

Silly hackers are always trying to ruin the Internet and they have found yet another target in the form...

Find out more

ICS13

Social Bubble?

Has the thrill of the new - social media and ubiquitous connectivity - erased our memory of the last tech bubble's burst...

Find out more

article

“Pinging”

A former News of the World journalist's allegation the newspaper paid police to track mobile phones raises serious...

Find out more

article

Data breach rules

The European Commission (EC) is looking for input from telecoms operators, ISPs, Member States and national data...

Find out more

ICS17

iCS Top Tips – Blackberry

March 29, 2011 Ty W. original story from http://helpblog.blackberry.com A simple way to personalize...

Find out more

ICS27

The Pitfalls of Excess Construction

“Excess Construction” is a term for the charge BT levies to install extra cabling to deliver a line to you. Only people who...

Find out more

ICS26

It’s Survey Time

iCS need your help to gather as much information as possible regarding your understanding of Internet, Computer...

Find out more

article

Roaming Charges to be Capped

The European Commission are pushing radical proposals to try and boost competition for mobile phone use when abroad by...

Find out more

article

iCS Video News – Splicecom PCS Walkthrough

This is a series of Videos made by the staff at iCS to help you with the basics of a new phone system, from Answering calls...

Find out more

article

TV Radio Spectrum for Mobile Broadband

A report in this weeks Cellular news inverstigates the fact that UK Tech Firms are to research TV Radio Spectrum...

Find out more

article

Net Neutrality

What could this story mean for mobile technology? Could this ruling stay inside the Dutch borders or open up a raft...

Find out more

article

BT & Talk Talk

An appeal launched by broadband service providers BT and TalkTalk against their judicial review of the Digital Economy Act (DEA)...

Find out more

article

BT React?

We have all seen the bad press regarding BT's roll-out of FTTC. But are BT now reacting to this growing pressure to deliver...

Find out more

article

iCS Turn 22

Black Sabbath were getting ready for a tour Pittsburgh, people were commemorating the 44th anniversary of D-Day...

Find out more

ICS25

iPhone-5 will have to wait

A series of new developments has shed some light on Apple’s product roadmap for the coming year.

Find out more

article

BETT Show News

iCS are pleased to be exhibiting at the BETT Show at London Olympia. The BETT show is the biggest education...

Find out more

article

iCS Video News – Mobile Wrap Up

As expected the smartphone have been the star of 2010 with a massive 70% growth. Best Regards...

Find out more

article

BT Openreach Snow Update 02 December 2010

For those customers that are expecting new phone lines to be provisioned, the severe weather conditions are continuing...

Find out more

article

iCS Video News – Mobile VoIP

Mobile users are using data for VoIP calls. Using the internet for calls can save money. Best Regards,...

Find out more

article

Hosted Telephony Growth

At iCS we have been following the development of IP based services with great interest. Unlike very early adopters, before we...

Find out more

article

Phone Phreaking

Have you ever been saddled with a large phone bill full of calls you didn't make? Well 40% of UK businesses have.

Find out more

article

DECT – VoIP, whatever next

Spent some time looking at the fairly new range of Panasonic DECT handsets. As you'd expect, they're very solid well-built little devices.

Find out more

article

SpliceCom – Updates

SpliceCom have been working on a few new bits and bobs recently. Here's an overview. The recent version...

Find out more

article

First Thoughts – Avaya IP Office Release 6

The soon to be released IP Office Version 6 software release is to include some long awaited and interesting new features...

Find out more

article

Slim-a-Thon Launch

We’re a week in to the iCS Slim-a-Thon. Sixteen of us are taking part and aiming to loose a combined weight of just under 15 stone.

Find out more

article

iCS First Blog

Welcome to the first iCS Blog entry. Now that our website has been refreshed we’ve finally got the tools to deliver fresh news...

Find out more