Choosing the right phone system for your school
Reliable, efficient telecoms services are critical to schools, because they impact on both teaching and administrative activities. Your phone system may have been there for a while but that does not mean it has to be part of the furniture.
Just as schools have changed over the last few years, school phone systems have developed dramatically too. Modern phone systems now need to integrate fully into your data network.
There are three main phone system options to choose from:
Historically many schools have installed an on premise system which had a long lifespan. There are many Private Branch Exchange (PBX) systems still working and iCS Communications will give guidance on whether you should continue with the current investment or completely transform your phone system. However, it should be noted that many existing systems use traditional ISDN lines. However, since BT announced it will switch off its ISDN network, many experts have predicted the demise of ISDN by 2020. Now is a good time to consider the next step.
Cloud (also known as hosted)
As well as the traditional method of having your phone hardware based in your school, there is an increasing range of cloud based telephony solutions available. Cloud based telephony allows you to pay a cost per month, per user and you can access all of the features of on-premise based solutions, however, you have no hardware (other than the physical phones around the school) on site. You access and control the system easily and simply via a web portal.
Whichever phone system you install, most beneficial is that they are able to work from any phone, including mobile devices, enabling true mobile and remote working. This is particularly useful if your staff move between buildings or across several sites.
For schools spread over multiple sites, a hybrid phone system will provide a mix of cloud based and on-premise technology to provide the school with a resilient solution so there is no single point of failure at any one site. We use our expertise in the education sector to recommend the best solution for your school.
Talk to our schools’ telecoms expert Neil Munslow at
iCS Communications on 0800 9 77 88 99.
iCS Communications is an independent supplier, offering specific telecoms solutions for education customers. We have over 30 years’ experience in this sector where we support a wide selection of schools and colleges of all shapes and sizes, from both the state and independent sector.
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